sly Posted November 7, 2013 Report Share Posted November 7, 2013 Hi, I have Office communications server 2007 installed on one server that can make automatic calls, OCS use Snom one bleu to make its outbound calls. Is there a way to make the automatic call calling a phone number + extention (450-555-5555 ext:224) I have tried to put a (,) but it did not work, this is what I tried (4505555555,224). Help on this one please, Thanks. Sylvain Quote Link to comment Share on other sites More sharing options...
Vodia support Posted November 7, 2013 Report Share Posted November 7, 2013 Not possible, how would the call to terminate? What is the +extension for? Quote Link to comment Share on other sites More sharing options...
sly Posted November 7, 2013 Author Report Share Posted November 7, 2013 the system call the customer and play's a recording using Office communications server, the problem is that the OCS calls phone number that is in the database but when the customer as one extension to reach him: example: dialing Microsoft support you got to dial the 1800 number then to reach the support you got to dial 3 for the support line. I need to know what string I should put in the database. we use to do this with the old modem 33.6, we use to put (,) for 1sec wait time. Quote Link to comment Share on other sites More sharing options...
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