ESI4U Posted September 1, 2015 Report Share Posted September 1, 2015 Hello, Sorry for the language, but i'm a french reseller and this text is the result of an automatic translation.Send files by mail are empty, and I receive an email saying that there has been a problem "User disconnects call"I think there is a problem of codecs negotiation but I can not find a solution.I compare the configuration with the many other PBX installed and it is identical, the calls, they work very well, it is only on the filing of a message that the problem appears and it also happens in intercom The file is still empty, be it in reception by email or by listening to the mailboxAttached is the trace file sent by the IPBXThank you in advance for your assistance Best regards Eric - ESI4U ATT00209.txt Quote Link to comment Share on other sites More sharing options...
ESI4U Posted September 1, 2015 Author Report Share Posted September 1, 2015 Small precision, I do not think the codec negotiation is involved because performing a capture frame I managed to reread the problem without appeal.The previously attached file comes from my IPBXThe new capture is performed on the PBX in question Thanks pbx-trace.zip Quote Link to comment Share on other sites More sharing options...
ESI4U Posted September 1, 2015 Author Report Share Posted September 1, 2015 My version pbx is 5.2.6 on ubuntu 14, the record of personal greetings have the same problem Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 1, 2015 Report Share Posted September 1, 2015 The PCAP looks okay. What happens if someone misses a call? Does the PBX send out an email for the missed call? Maybe this is an email problem an not a voicemail problem. Can you listen to the voicemail message if you retrieve it with *97? Quote Link to comment Share on other sites More sharing options...
ESI4U Posted September 3, 2015 Author Report Share Posted September 3, 2015 Hello, the probleme is the same when i call the voice mail with *97, the message is empty the email fonction is OK, on missing call, a mail is send and receive Regards Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 3, 2015 Report Share Posted September 3, 2015 Hmm. Are you able to record for example the name for the user or the personal announcement (*98). Maybe your file system is not writable for whatever reason. Quote Link to comment Share on other sites More sharing options...
ESI4U Posted September 4, 2015 Author Report Share Posted September 4, 2015 Indeed, we are not able to record personal annoncement, it worked departing, we check the rights, they are ok, the files are empty but create Regards Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 4, 2015 Report Share Posted September 4, 2015 Maybe file system full or quota exceeded? Can you manually create lets say a text file in the recording directory with 4 KB? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.