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Redirecting to an agent


pbxuser25

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Hi,

 

I am curious if there is a way to extend the time which it takes for an agent to transfer a call to another.

 

Now if someone tries to redirect a specific call it takes less then a second and the call drops. Which is unacceptable. Was looking over the settings but was unable to find a solution how to extend it.

 

Any help would be highly appreciated!

 

Tim

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