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2 calls on hold get conferenced


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The problem could be picking up the right transfer destination. snom recently cleaned up that list and from v7.1.33 onwards, explicit selection of transfer destination (old call or a new one) is more user friendly. I'd recommend upgrading to that version whenever you can get your hands on it.




Snom 360 7.30

If they have 2 calls on hold and try to pick 1 up and transfer them to another extension, the 2 callers get conferenced, and the user gets knocked out of the call.


call join on xfer is set to off on the phone.

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