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External access to VoiceMail


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Posted

Quick question - whats the easiest way of allowing external access to voicemail (via the PSTN network). With a range of DDI numbers, I'm sure one can be routed to an auto-attendant which in turn can prompt someone for their mailbox extension, then the Pin?

 

I know with Asterisk there is a general menu (please enter your extension, please enter your pin?) is there anything out of the box like this, or will it be a matter of doing our own prompts to enable such a feature?

Posted

You can call the 8+extension number, then you get to the voicemail box of that extension. The "8" is actually a domain setting.

 

If you call from "your" cell phone, the PBX explicitly offers you in a IVR menu to go to your voicemail box. Though there was a bug in that area, so that you should move to 2.0.3 if you want to use that feature.

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