luccosen Posted February 17, 2012 Report Share Posted February 17, 2012 Hi! is possible to record all calls that incoming on hunt group or other§? and how can do this? thanks. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted February 17, 2012 Report Share Posted February 17, 2012 You can check the domain settings for this feature . http://wiki.snomone.com/index.php?title=Recording_Settings You can also set a location for the recordings as well. http://wiki.snomone.com/index.php?title=Record_Location Quote Link to comment Share on other sites More sharing options...
luccosen Posted February 18, 2012 Author Report Share Posted February 18, 2012 ok. I do all the correct setting ... I activated also the message that say "your call are being registered " but the file was not created in the correct folder . only the outgoing message was registered correctly . I used the latest beta release on the wiki snomone. 2011-4.5.0.1030 Beta Corona Austrinids (Win32) which release register the incoming call correctly? thanks. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted February 18, 2012 Report Share Posted February 18, 2012 Did you check the snom/snomONE/recording directory? also make sure that "Record incoming calls to hunt group" is set to on. in case it's off on the domain level. I would open the recording directory, make and inbound call and refresh the folder and see if the recording has been created. Quote Link to comment Share on other sites More sharing options...
luccosen Posted February 18, 2012 Author Report Share Posted February 18, 2012 nothing to do , the system record only the outbound call. even if in the log there is a correct description of folder and name of file that are being created. maybe this release have the problem to convert temp file to correct file .... could you check ? [7] 2012/02/18 20:12:35: Determine pass-through mode after receiving response [5] 2012/02/18 20:12:35: set codec: codec pcma/8000 is set to call-leg 1 [8] 2012/02/18 20:12:35: Call state for call object 1: connected [8] 2012/02/18 20:12:35: ACD: Connected agent 40 [8] 2012/02/18 20:12:35: The call 1 is being recorded at pippo/recordings/20120218/201235-i-620-**611.wav <------------ ??????? [7] 2012/02/18 20:12:35: 127A734FB621A7AE@192.168.178.1: RTP pass-through mode [7] 2012/02/18 20:12:35: 0289b5c6@pbx: RTP pass-through mode [7] 2012/02/18 20:12:35: 127A734FB621A7AE@192.168.178.1: Media-aware pass-through mode [7] 2012/02/18 20:12:35: 0289b5c6@pbx: Media-aware pass-through mode [8] 2012/02/18 20:12:43: Trunk 3: Preparing for re-registration [8] 2012/02/18 20:12:43: Trunk 620: Sending registration to 192.168.178.1 [9] 2012/02/18 20:12:43: Resolve 83: udp 192.168.178.1 5060 [8] 2012/02/18 20:12:43: Answer challenge with username 620 [9] 2012/02/18 20:12:43: Resolve 84: udp 192.168.178.1 5060 udp:1 [9] 2012/02/18 20:12:43: Message repetition, packet dropped [8] 2012/02/18 20:12:43: Trunk 3: setup callback to send re-registration after 60 seconds [5] 2012/02/18 20:12:44: SIP Rx udp:192.168.178.1:5060: Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 18, 2012 Report Share Posted February 18, 2012 [8] 2012/02/18 20:12:35: The call 1 is being recorded at pippo/recordings/20120218/201235-i-620-**611.wav <------------ ??????? Thats not looking bad. Did you check if the file has been generated? Maybe at recordings/pippo/...? Usually those file names are relative to the working directory of the PBX. Of course, the PBX needs the permission to write a file there and also to create new directories. Quote Link to comment Share on other sites More sharing options...
luccosen Posted February 19, 2012 Author Report Share Posted February 19, 2012 the pbx create the correct file only for the outbound calls. not for all incoming calls. the permission are ok ..... I thinks is a bug.... could you check on your system this strange behavior ? thanks. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 19, 2012 Report Share Posted February 19, 2012 Well, this should work. Did you try to turn all recording flags on on domain level and hunt group level? You can override the domain default in a hunt group, maybe thats where the problem is. Quote Link to comment Share on other sites More sharing options...
luccosen Posted February 20, 2012 Author Report Share Posted February 20, 2012 nothing to do...... call recording not work. if you want some file to check . ask me. but all that was possible, was done. please check the beta release....... Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 21, 2012 Report Share Posted February 21, 2012 Okay, it turned out that the * character is a problem in Windows (see http://blogs.msdn.com/b/brian_dewey/archive/2004/01/19/60263.aspx). The workaround could be using a special prefix \\?\, but I guess the better solution would be to avoid asterisk characters in caller-ID or recording file path. Quote Link to comment Share on other sites More sharing options...
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