pbxuser911

When i go to create an extension i get the following error on a small pop up screen: Extension already exists. choose a different number i click ok, and i click on extensions and i see the extension was in fact created has anyone experienced this issue and if so what is causing it?

tried that, didnt work i did put the files on another server i had running and i have to point the phone to look at <ip address of tftp server>/spa$SN.cfg to get the cfg file and that works the .cfg file is the names: spa<SN# in CAPS>.cfg

Hi, Im trying to register my phone via PNP and when i go to the register the phone, i get the following error in the logfile TFTP: File /spa962.cfg not found i do have a spa962.cfg file located int he tftp folder, any idea?

yup done that, but as long as your aware of it

after digging into this, seems as it is a bug the problem is that when i put in a 10 digit phone number in the destination number it changes the format from 2122121212 to (212)212-1212 and therefor it doesnt match the dialplan

I try and set an external number in the following format (212)212-2121 for when theuser input is 9 and the caller gets a message saying "were sorry but your not allowed to place this if you want to use another extension for placing this call please enter the extension number now" what can be the problem here?

thats correct, the pbx is in the USA and we now got 2 International DID's and we want to add it to your PBX

Changed it over with no luck if on that trunk i set to send all calls to extension 611, which is an account under that domain, and under extension 611 i set all calls to transfer to my cell phone when i call the international number it does tfr the call to my cell, but it adds an extra 1 in front of the number, so the number looks like 11xxxxxxxxxx it seems the problem is when i want that a diff domain should pick up the number, then it doesnt work

Rewrite global numbers is set to check domain country code this is a global trunk

furthermore when i looked in the logfile it says it cant rewrite global format 442033183099 most of our calls are USA (10 digit numbers) but now i want to enable to receive Internatiional DID's we just purchased i did create a seperate trunk for the new company were using for the new international DID

i have several USA number in the auto attendant account under the alias namei have all the DID's that i want routed to that auto attendant, and it all works fine I just got 2 International number now i want to add the 2 international number i got so the PBX routes it to that account

i did add a dial plan for that DOMAIN this is whqat the log is telling me: [7] 2009/04/22 16:50:06: Hunt group 50 called 0 registrations [7] 2009/04/22 16:50:06: Hunt Group 50: Moving to next stage [5] 2009/04/22 16:50:06: Too many redirection loops

when i click on that link it tells me the link doesnt have any text on that page Global Settings From Pbxnsip Wiki Jump to: navigation, search There is currently no text in this page, you can search for this page title in other pages or edit this page.

i have a diff domains et up where it does transfer the call to the final stage even the final stage is a external number i guess the issue is the looping prevention set to 10 or whatever the default is set to the problem is i cant afford to reboot the service since there is contacntly ongoing calls on it

was there a fix? im facing kinda same issue i have the hunt group stage 1: 101 and 102 for 20 seconds final stage: (800)555-1212 when someone calls into that office, the calls are on a hunt group for 20 seconds, then it goes to a autp attendant, then when they select an option from 1-0 it goes into another hunt group which works fine untill it has to get to the final stage, which i set stage 1 to be for 20 seconds then after 20 seconds the call just ends, it doesnt transfer to the extern number i entered inthe field for final stage

im facing kinda same issue i have the hunt group stage 1: 101 and 102 for 20 seconds final stage: (800)555-1212 when someone calls that hunt group, after 20 seconds the call just ends, it doesnt transfer to the extern number

Is it possible to set that on 11/24 were open from 9Am till 12:30PM and on 11/25 thru 11/28 were not open at all? i want to know if i can set this in 1 service flag, or do i need to build diff flags maybe in hopliday i can have 11/24(09:00-12:30) 11/25 11/26 11/27 and that will set that 11/24 the service flag will be set except bwteeen the hours of 0900 and 1230

You have 1 service flag for diff departments? so fromw hat your saying, you can have 1 service flag if there is deff departments int he company that have diff business hours?

Was not aware you could have more then (1) service flag and nigth service number thanks

The flag is not in manuall mode so this will only work for flags in manuall mode? I would also like to know if there is a way to change the night service number

i choose option 3 for the Auto Attendant i dial 070 which is the service flag, and all i hear is a 2 tone sound and the call gets disconnected. the service flag does NOT get changed

when i call my office phione number from my cell phone, the options i get are: to place an outbound call press 1 to go to your mailbox press 2 to go to the auto attendant press 3

I have a few clients that are set up with a manuall service flag, i was wondering if there is any way to call into the system from anywhere and change the status of the service flag I would also like to know if there is a way to change the night service number i have set in the Agent group i understand it might be a security issue that anyone calling that customer will change things around when tryign to figure out someones extension etc, so maybe have a Special "Account Type" that will be for administrative modes and have a DID go to that Account and require to enter a Pin number, maybe even build a white list of only which number can call in and access that special account i personally think this will be a very strong tool

Cell phone number: (212)212-2122 Confirmation: Press "1" to connect call Include the cell phone in calls to extension: Immediately Specify time when system calls the cell phone: No specific time excluded now when someone calls my extension my cell phone rings displaying the caller ID of the caller (calling my extension), it will announce the caller ID to me and tell me to press 1 to accept the call which is all good, but now if i dont do anything, just hqang up the cell phone, the caller will get disconnected. Id like to have an option of pressing 2 to send to voice mail, pr pressing 3 to transfer to an extension, etc thanks!

so PnP did configure more then one extension? also how does it know which extension is for line 1 2 or 3 etc?