Jump to content

mattlandis

Members
 View Profile  See their activity

  • Posts

    1,254

  • Joined

  • Last visited

 Content Type 

Posts posted by mattlandis

  4. known bad call-but MOS score shows 4.1?

    in General Setup

    Posted

    we have a sip trunk provider (that appears to be sending rtcp-xr info--maybe i should ask how to verify?)

    but it designates call as MOS score of 4.1 even though we know the call had bad chop.

     

    Is this how poor we can expect the MOS score estimate to be? or maybe i'm trying to ask: is the MOS score reasonably trustable/accurate?

     

    the new graphs/call logs are very good.

  11. Including Cell Phone in calls to Extension Problem

    in Using Cell Phones

    Posted

    We have Snom setting "Include the cell phone in calls to extension" set to "After 5 seconds". If we have the "Confirmation" field set to "Press 1 to connect call", the desk phone will ring for 5 seconds, then both desk phone and cell phone start ringing. This is great. However, we do not want to press "1" on the cell phone to accept the call. We want to accept it as soon as we answer. Logically we set the "Confirmation" field to "No confirmation required". Now the desk phone rings for 5 seconds and then displays a message, "Call completed elsewhere" and stops ringing, then the cell phone starts ringing. This is not what we want. We want both phones to ring but without the cell phone having to press "1". That way if the cell phone doesn't answer, the voicemail is left on Snom.

     

    Anybody know how to fix this?

     

    First, if you truly don't want the call to inadvertently be left on the voicemail of the mobile device you will *need* to have the "press 1 to connect" turned on. (remember that the pbx has no control over when the mobile device voicemail picks up)

     

    whether the way it works (deskphone not ringing) is intended, snom would best answer.

  14. VOIP WIFI Phone help suggestions

    in General Setup

    Posted

    that sounds a bit like an experimental/testing lab senario to me. ;-)

     

    for 1 unit, for a techie person-- maybe. But our experience is that those needing portable phones are usually not the techy/geeky type. ;-)

     

    Challenges:

    -non geeky types don't like to have to "hunt the app" to make a call

    -does any old cheap mobile device do roaming nicely? (this is a question)

    -battery life on a cheap mobile device will not impress

    -portable phones usually used in "rugged senarios" so touch screen often not most idea for dialing

    -since used in rugged senarios they need to be able to drop a lot and survive (i know its a cheap device, but just "replacing it hassle" will frustrate)

    -need to work everytime or those big tough guys using portable phone will emerge from their freezer or warehouse, come into the IT guy's office and start pounding on your desk with big ham fist. ;-)

     

    if it truly is good to be on mobile devices, then it might be a suggestion for snom mobile device phone/softphone? ;-)

     

    just imho,

    matt

  17. Good gateway for external lines

    in Gateways

    Posted

    Hi thanks, i know Snom have appliances, however i want to get this company running for lower cost, when / if it all works out then i can move them to a full appliance, i will also provide voip.ms as a Internet providor as well.. however they want access to standard PSTN lines as well at the start.

     

    I will look at the Patton 4114, this needs to be a network box (should have mentioned that).

     

    "cheaper" is always dangerous words. be very watchful of that word.

     

    patton is not "cheaper" but we've found them to work great in snom ONE senarios. (for Lync there are gotchas)

    Patton has excellent support and quality products.

  22. BUG: 1 incoming call connected to another

    in General Setup

    Posted

    trace.txt** call flow **

     

    nexvortex siptrunk -> HuntGroup(extensions a b c) -> snom370

     

     

    ** How to reproduce issue **

     

    extension A B and C are in a HuntgroupA (all snom 370's)

     

    call#1 comes through HuntgroupA to extension A

     

    extension A is now talking to Call#1

     

    call#2 comes within 15seconds of Call#1 (important) is ringing HuntgroupA

     

    while ringgroupA is ringing, if extension A presses tranfer button, call#1 and call#2 are connected.

     

     

    snom ONE all one versions 3981 and up.

    snom 370 - 8.4.32

     

    see sip trace attatched.

×
×
  • Create New...