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mattlandis

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Posts posted by mattlandis

  3. BLF Configuration

    in General Setup

    Posted

    drama...that is an excellent way to describe 3CX. continuous drama.

     

    I spent a lot of time helping on 3cx forums, supporting product and even writing a book... and each item was a "drama". well put.;-)

     

    wish you great success with snom ONE.

    you'll love it.

  4. PHP CSTA example?

    in SOAP

    Posted

    yes, we did a client in vb.net via this method.

    very very slick when working.

     

    i think since then some things have changed and not sure if it broke or no. so many things to do in a day but if i get time i could dig up.

  8. Radio

    in Music on Hold

    Posted

    H

     

    IM using pbxnsip hosted and I have some customers that wan to the MOH to me live Radio ( we got permeation from Radio.com if I don't charge a extra fee for radio on hold )

     

     

    please advise how I can configure the link below to be a RTP stream

     

     

    http://player.radio.com/player/RadioPlayer.php?version=1.2.10232&station=91

     

     

    Please advise

     

    did you see this?

    http://wiki.snomone.com/index.php?title=Paging_and_Music_on_Hold_Application

  10. FXO Adapter

    in Trunk Setup

    Posted

    Hey guys,

    I have been using Grandstream FXO adapters with my snomONE installs and they don't seem to work the best, especially with DTMF. I am looking towards Patoon or Audiocodes. Has anyone had good experience with these adapters? These installs are for the customers that fall under the budget of a snomONE plus.

     

    Thanks,

    Steve

     

    snom ONE Plus has FXO built in the unit. This would be a sangoma PCI fxo.

     

    If getting an ethernet FXO I'll tip the scales to Patton. They work execellent and have excellent support.

     

    I did a community poll a while back and patton got easy win:

    http://windowspbx.blogspot.com/2010/02/most-recommend-pstn-gateway-patton-411x.html

     

    Audiocodes is not shabby either.

  11. Snom One as LYnc Gateway

    in Microsoft OCS

    Posted

    Well that you are trying to do is route the call from one trunk to another trunk. So in addition to the trunk to flowroute, you need to have another trunk that goes to Lync. On that trunk, you must tell the PBX what dialplan to use, and the way it works right now is to tell the PBX to "assume the call comes from an extension"; and assign that extension the right dial plan. This would be outbound dialling then.

     

    Inbound will also be challenging. you probably have to do the same thing and tell the PBX which extension to assume, so that the call can be dialled in the other direction. I would choose two extensions with two dial plans, so that the outbound dial plan always lands on the trunk to flowroute and the inbound always lands on the inbound always lands on the trunk to Lync.

     

    I have never tried this; using the PBX as a IP-IP gateway sounds like an interesting experiment...

     

    actually guys, i have a blog post planned for publication this week to step through this snomONE as a gateway business!! ;-)

     

    see it here

    http://windowspbx.blogspot.com

     

    follow twitter @matthewlandis

    http://twitter.com/#!/matthewlandis

  14. Configuration Save problem

    in General Setup

    Posted

    what appliance can't you backup from the webUI?

    My suggestion is have a note near button.: Don't backup during calls as it could degrade quality.

     

    (or, even better, have the system check and if calls in program don't allow.)

     

    snom is doing great with this product. just a tiny item.

  22. thundering loud burst of static for several seconds

    in General Setup

    Posted

    Hello,

     

    I am getting complaints from some users on one system that they are getting random (once a day for heavy users) thundering loud burst of static for several seconds. (this user says they never mute using the snom phone since they have headset and mute from there).

     

    phone: snom360/8.4.18

    pbx: 2011-4.2.1.4025 (Win32)

    Any ideas what could be causing this?

  23. star code to report previous call had a problem

    in General Setup

    Posted

    chasing random bad calls with snom ONE is not satisfactory.

     

    How much effort would it be for snom ONE to have a star code for a user to report a bad call. Then ALL the details of the previous call would be emailed to the admin.

     

    what do you think?

     

    If you tell user to email or call you they never send what you need anyway...and you just get a lot of whining and little substance.

     

    thanks

    matt

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