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andrewgroup

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Everything posted by andrewgroup

  1. 6 B channels (3 BRIs') into PBX 1 office 1 2 B Channels (1 BRI) into PBX 2 office 2 A link of what speed between these two offices? Is this a two hop link with routers? Is the smaller office2 Surfing the WEB through that link and out the Gateway of another Internet connection in Office1? Did I overlook the model phones in use? A phone with Dual Registration (local PBX plus remote PBX) Use an ACD group to ring the local phones first, then 20 seconds later Ring the remote phones? My Guess is that you want to do this with dual registrations to avoid the additional expense of extensions... did you use the same extension plan in each office? I would have planned for growth, go with a 3 or 4 digit plan 1XXX on office 1, 2XXX on office 2. I've seen a few nice posts on this topic.
  2. After 32 Years Servicing Mainframes to My kids IPODs, Nothing is obvious and you must trust and verify everything. Sounds like you are looking for Call Load Distribution VS. Fault Tolerance. If The PSTN - SIP going to either PBX fails, then you need to work with your TELCO providers for their fault tolerant options. In the World of SIP this means DNS-SRV records with weighted entries. In the US, few SIP providers fully Support this. Most try to lock their SIP trunks to the IP address of the PBX... Makes fault tolerance a tough question.. We've tried numerous ways to get fault Tolerance but the easiest is Dual Gateways at the PBX. If each PBX has Public IP's on different ISP's and a Router exists to push a SPARE IP across that Fiber Link, then maybe you could build two SIP trunks and have failover Trunks.... (Might Recommend two different providers) Cheers
  3. Never seen this behavior in any CS410/425 old or new version deployed during the last 1+ yr. Our Default Dial plan is "*" "null" replacement. We set Domain PNP Plan to user must press enter...(People do this every day on their cell phones)
  4. http://localhost/reg_status.htm?save=save&tos_rtp=184
  5. Aside from the financial aspect of the move, would you share your reasoning? We have deployments using both, and find that we have far more options managing our windows installations. Performance and reliability has been no issue on either platform.
  6. Would you explain the reference to combinging? Does this mean in any service flag field you can place to service flags to monitor? Would you simply place the service flags 701 and 702 in the service flag field? Then if either is set it goes to the Night Account. Also with so much aligned on 6 minute increments, can we reliably test service flags with time periods less than 6 minutes?
  7. Sanity check to address a lingering anomoly about dynamically resetting a scheduled service flag. The idea to provide a client the ability to easily stay late or to have an emergency phone solution is to send all calls to an ACD with the option #L option to redirect all calls to a normal AA for normal operations. In the event the business want's to be open after hours or the weekends, have an extension log into the ACD group. The would intercept normal operations and provide a fork to open after normal business hours....
  8. The hardest thing to do is the remember that people buy from people they trust regardless of the technology. I can think of 1 instance during the last 5 plus years where we were forced to compare features. I hate that, not because we don't have the features, but becasue we fell victim to letting the client control the process. YUCK. Most of our installation, the client has no clue of what they bought, they think the have a Snom phone system..... as that's the only handsets we support.
  9. "fault tolerance" With two offices connected by fiber and each office has a PBX, does this mean each office has it's on independent telecom services coming into their building via POTS, PRI, BRI, or SIP Trunk?
  10. comdial, avaya, are the traditionals we see.
  11. Just an FYI a 3.01.xxx to 3.2.3143 went flawlessly. The carrier Nuvox, uses Cisco IAD 2431FX-16 to deliver FXS ports to the premise. Great Job.
  12. Do the simple stuff first. Use linemans telephone set of a POTS phone and verify the carrier is actually providing long distance.
  13. Can't help them now anyway, we've never seen this work despite all the posts and conversations. Can you confirm that this actually works? Can more than 1 service flag be listed in a AA service flag field? If so, have the AA watch sevice flag 900 and 901 Perhaps we are facing this all wrong. We should be setting up Night AA's for the "NOT" or inverse condition. I saw an example on the WIKI.... Create a Holiday AA set the schedule service flag for 0-24 on the holiday.... Create an 8-5 business hour AA set the service flag to business hours.... Which Service Flag would take affect on a given holiday and why?
  14. You know me, put Service Flag status in the SNMP tables...
  15. You need both the Dongle and the associated license key for the features - extensioned purchased. The dongle is the LOCK and the License key references the dongle for a match. This negates the need to lock the machine to a MAC address of a NIC card. The dongles are extremely durable and you can have a hot spare server setting there if needed.
  16. For many years small PBX's simply had a NIGHT button. "Press it, your gone" When PBX's got an Automated attendant added, they got schedules too. M-F 8 to 5 were business hours. Outside of that the Autoattendent gave the away message. If you were at the attendant phone extension you saw the red NIGHT light. Press the Button and Voila' you flipped to being open..... Work a bit, and press the Night button again and it goes RED again. Forget to press it, and it doesn't flip to night mode again until the following day at 5:00 per the schedule. Press the night mode at 4:55pm and it goes to night mode and when 5:00pm arrives it set the flag again, (already set) so nothing happens. It's really that simply, don't over complicate the process as people forgetting simply is a people problem and you can't fix that with technology. Again, I've yet to see a scheduled flag be reset from an extension that's given the ability. Logging Flag changes would be good.
  17. Good Answer - Did you get an electronic version of the related key? This needs to be copied into the license window. If this is a windows server, you sould verify the USB PNP subsystem is working by verifying a MEM stick WORKS. I think the dongle shows up in the hardware manager too...can check later to get a screen capture.
  18. This would all be great - we've never been able to make a scheduled flag flip from an extension. We have tested this on every version, included 3.2, since these many related threads were first started over a year ago. Screen captures or a wiki page would be great.
  19. Two ways to operate. 1. A license key assigned to the MAC address of the Server and the license key that you purchase gets COPIED and PASTED into the LICENSE key windows...... 2. A license key assigned to a Purchased USB DONGLE (not a standard memory stick) this is then in a USB Slot. Review http://wiki.pbxnsip.com/index.php/Installa...and_Quick_Start Which method are you attempting to use?
  20. Cookies are commonly removed with desktop tools etc..... 1 reasonable thought through idea, "30 seconds max" while in the WEB login have a button that will send the user email address a LINK...This might include the encrypted password... or Display this in the screen so the user can copy paste. Cheers,
  21. Is it possible to create a url that will include the users account and passwords to ease their login? I.E. a Desktop ShortCut Named PBX with the address of http://192.168.1.5 /user=201,pw=1234 maybe the password is the encrypted version, but would need to be accessed on the users web portal to create the link... Maybe a button in the user interface to create the entire link to be copied to the desktop would be better.
  22. Can the PBX local time be accessed in the admin or user interface?
  23. With the January 1st pricing changes for PBXnSIP we can now offer our clients advanced features that would normally use all available accounts. With these changes, it would be great to establish some good best practices to handle many common things. The need for dynamically controlling service flags is one area that we see in need of a true solution as opposed to a work-around. Making life easy for clients is the goal - and getting examples would be something we might all benefit.
  24. Did you put two service flags the AA setup page? Would you mind including a screen capture or the XML file for the AA? Thanks
  25. Technically the OS appears to Debian 3.1 download putty.exe and log into your "test" unit as root.. some useful tools are netstat (show network settings) dmesg (show how the system las booted) top (show running processes) Ctrl-X or Ctrl-C stops TOP...I forget A very useful tool is PING (you know that works) tcpdump -i eth0 port 5060 will show all SIP traffic.... TCPDUMP can also create a capture file that can be displayed in ethereal - wireshark. Enjoy.
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