Musarano

Hi. I have customers with 3CX-PBX registered to a Vodia-PBX Extension. When an extension, registered under 3CX-PBX dial out to any PSTN or CELLphone, following the route to achieve this, which is : 3CX-PBX Extension to Vodia-PBX Dial Plan, the call just give busy tone or message that cannot go thru. We have been trying to figure it out why is doing such. Calls from PSTN/CELLphones thru Vodia-PBX Extension to 3CX-PBX extension, does work fine, and reach the end 3CX-PBX using VODIA as front. Here im including logs FOR when the call wont go out,, and Vodia-PBX seems somehow unauthorizing this calls. (Perhaps, im missing something) LOGS: [5] 23:35:33.404 PACK: SIP Rx xxx.xxx.xxx.37:5060: INVITE sip:787xxxxxxx@vodiaserver:5060 SIP/2.0 Via: SIP/2.0/UDP xxx.xxx.xxx.37:5060;branch=z9hG4bK-524287-1---cb4f5e5ecd96ff77;rport Max-Forwards: 70 Contact: <sip:1787xxxxx00@xxx.xxx.xxx.37:5060> To: <sip:787xxxxxxx@vodiaserver:5060> From: "1787xxxxx00"<sip:1787xxxxx00@vodiaserver:5060>;tag=ff841e65 Call-ID: 7D7XJvdt0rso98dxPHpvpg.. CSeq: 1 INVITE Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE, UPDATE Content-Type: application/sdp Supported: replaces, timer User-Agent: 3CXPhoneSystem 16.0.0.1581 (1581) Remote-Party-ID: "1787xxxxx00"<sip:1787xxxxx00@vodiaserver:5060>;party=calling Content-Length: 288 v=0 o=3cxPS 10777037333594112 20496333810958337 IN IP4 xxx.xxx.xxx.37 s=3cxPS Audio call c=IN IP4 xxx.xxx.xxx.37 t=0 0 m=audio 9342 RTP/AVP 0 8 18 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=sendrecv [6] 23:35:33.404 MEDI: Port 126: Allocating port for SIP Call-ID 7D7XJvdt0rso98dxPHpvpg.. [7] 23:35:33.405 MEDI: 126: SRTP tx keys: ixj/5ztTLQVlip9UIa6crgu/4ZmDoo2TtkJY7Mjm 9C36CB0E [8] 23:35:33.405 TRUN: Could not find a trunk (1 trunks) [9] 23:35:33.405 SIP: Resolve 44968: aaaa udp xxx.xxx.xxx.37 5060 [9] 23:35:33.405 SIP: Resolve 44968: a udp xxx.xxx.xxx.37 5060 [9] 23:35:33.405 SIP: Resolve 44968: udp xxx.xxx.xxx.37 5060 [9] 23:35:33.406 GENE: UDP (IPv4): Opening socket on 0.0.0.0:16168 [9] 23:35:33.406 GENE: UDP (IPv4): Opening socket on 0.0.0.0:16169 [9] 23:35:33.406 GENE: UDP (IPv6): Opening socket on [::]:16168 [9] 23:35:33.406 GENE: UDP (IPv6): Opening socket on [::]:16169 [7] 23:35:33.406 MEDI: Port 126: Allocated ports 16168 and 16169 [5] 23:35:33.406 GENE: Received incoming call without trunk information and user has not been found [5] 23:35:33.406 PACK: SIP Tx xxx.xxx.xxx.37:5060: SIP/2.0 100 Trying Via: SIP/2.0/UDP xxx.xxx.xxx.37:5060;branch=z9hG4bK-524287-1---cb4f5e5ecd96ff77;rport=5060 From: "1787xxxxx00" <sip:1787xxxxx00@vodiaserver:5060>;tag=ff841e65 To: <sip:787xxxxxxx@vodiaserver:5060>;tag=17b336e9f3 Call-ID: 7D7XJvdt0rso98dxPHpvpg.. CSeq: 1 INVITE Content-Length: 0 [9] 23:35:33.406 SIP: Resolve 44969: aaaa udp xxx.xxx.xxx.37 5060 [9] 23:35:33.406 SIP: Resolve 44969: a udp xxx.xxx.xxx.37 5060 [9] 23:35:33.406 SIP: Resolve 44969: udp xxx.xxx.xxx.37 5060 [5] 23:35:33.406 PACK: SIP Tx xxx.xxx.xxx.37:5060: SIP/2.0 401 Authentication Required Via: SIP/2.0/UDP xxx.xxx.xxx.37:5060;branch=z9hG4bK-524287-1---cb4f5e5ecd96ff77;rport=5060 From: "1787xxxxx00" <sip:1787xxxxx00@vodiaserver:5060>;tag=ff841e65 To: <sip:787xxxxxxx@vodiaserver:5060>;tag=mrikppojw1 Call-ID: 7D7XJvdt0rso98dxPHpvpg.. CSeq: 1 INVITE User-Agent: Vodia-PBX/63.0.1 WWW-Authenticate: Digest realm="",nonce="d115aea06ce7ae170b63f81578054797",domain="sip:787xxxxxxx@vodiaserver:5060",algorithm=MD5 Content-Length: 0 [5] 23:35:33.407 PACK: SIP Rx xxx.xxx.xxx.37:5060: ACK sip:787xxxxxxx@vodiaserver:5060 SIP/2.0 Via: SIP/2.0/UDP xxx.xxx.xxx.37:5060;branch=z9hG4bK-524287-1---cb4f5e5ecd96ff77;rport Max-Forwards: 70 To: <sip:787xxxxxxx@vodiaserver:5060>;tag=mrikppojw1 From: "1787xxxxx00"<sip:1787xxxxx00@vodiaserver:5060>;tag=ff841e65 Call-ID: 7D7XJvdt0rso98dxPHpvpg.. CSeq: 1 ACK Content-Length: 0 Hope this helps. -M

Hi. ISSUE 1: I have noticed that, when using SSL to open the WEB GUI from a remote address, i cannot see the list under Currently Active Calls. Call Logs list is displayed or shown fine. 'ISSUE' 2: When using the WEB GUI in a mobile, the image loaded to be shown in the GUI is never shown as in a desktop is. Maybe it is the way is been set, but it will be nice to have it also be shown under mobile scenario too, so for example, when showing Customers or when customers Picking ") Hope this helps. -M

Awesome! You been REALLY VERY VERY VERY HelpFul ! BIG Thanks for you

Oh! i see.. humm But in the case of for instance, the Grandstream phone/PBXs comes with min: 10000 max: 20000 Which side will be best to change to accomplish? Vodia or Grandstream? or do we need to expand the numbers? At vodia we currently have from: 10000 to: 65536 But also, under Turnks: Media/Audio there is also a setup for this too (a little confused here) >Port range start: >Port range ends: We should have the same decided ports in both sections? Thank You

"The Firewall running on the system hosting the Vodia PBX, should not block any of the ports used for the WebRTC call. Various firewalls from different vendors will have varied settings which have to be taken care of so that it wont block the SIP traffic." -The doc. doesnt mention ports other than the implied. (443) Any other reff. you can point to? Thank You

Thank You Very Much!

Hi. Can i ask, which other porst (other than 443) Ports should be open, for the WEBRTC to obtain best results and performance ? Thank You

Thank You, That is in fact, the reason/purpose im trying the WEBRTC. That document i followed, but found this little unknown inconvenience to make it work as the document explain, because the document doesnt have this very useful information you just gave me For that thank You!! I will try it tonite, when usage is lower.. Appreciated.. !! Will keep you posted. -D

-This is the link that the WEBRTC is offering as a link: wrtc_link = "https://VODIAserver/usr_callbutton.htm?domain=1&trunk=6&line=241c9197"; This is the trunk: -This supposed to call back vodia. No chances to dial out. And will This is what we need badly.

Hi Again, Im currently working with this: (sorry, didnt pasted in the right order) We are not looking for the webpage client to enter a dial number, we just need that this WEBCRT code, works as is, but without need to be login into Vodia PBX to reach us or reach customer at the far side PBX using vodia PBX. It need no other interaction that just pushing the Talk Button, and hit Call, thats it. Then the call will reach Vodia + Specific extension or group. In this case an extension, and at the end of the Extension, an IVR is waiting. Already tested this, but needed to login in same device as a vodia extension user. It will very good, to be able to accomplish this. >>> The code that WEBRTC gives me under Trunks list: >>> The Trunk under Trunks (where the code is offered when click over): >>> The look when page is executed or called: (in this case, is giving the error, cause im not logged from same device to vodia): >>> What the public webpage shows when accessed. (just the button), We just need the person (anyone from the world) to hit and reach Vodia PBX -> Far Extension or far PBX IVR that is connected/registered to Vodia)

Yes i did. Im opening an https://vodiapbx/button.....html I hit Talk, and then the notification error pops up: ERROR: undefined DISCONNECTED --But, if i login to our Vodia PBX with any account (using same device), and i retry the above example, the WEBRTC connects fine, and calls can be made to the END IVR where the extension is pointing at. -We are looking for achieve the same, without the need of login to the vodia pbx to an extension. Because callers from the world, wont have this privilege, and neither we need them to log to anywhere, -we just need they call press the button an receive their calls. Hope this helps. Thank You

Hi, I had the whole thing setup, even got the SSL bondle and related to the certificate, but im still unable to make the WEBRTC to work. It always says: ERROR: undefined DISCONNECTED My scenario is: ============= -Windows 2012 R2 64 Bits. -Static IP -cloud hosted -no external firewall -firewall rules in windows or even offline (dont work) -Latest version of Vodia. -Using direct link or a the button link on a https://website too (with the code vodia provided) -Still unable to make it work. Any help, will be really appreciated. Thank You