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click to call link in voiceamail email


Henry Castillo
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The email we receive with a voicemail has a nice feature that is a link that will initiate a call back to the caller.

It is just a click to call url (nice option available) however, this link does not work for us for the followng reason:

 

The links contains the public Ip mapped in the "IP Routing List" field. Which is good in some cases but It should contain the domain name instead. Many routers/firewall/nat won't allow connections to its own public from the LAN.

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The email we receive with a voicemail has a nice feature that is a link that will initiate a call back to the caller.

It is just a click to call url (nice option available) however, this link does not work for us for the followng reason:

 

The links contains the public Ip mapped in the "IP Routing List" field. Which is good in some cases but It should contain the domain name instead. Many routers/firewall/nat won't allow connections to its own public from the LAN.

 

There is a settings called "c2d_root" that you can set (see http://wiki.pbxnsip.com/index.php/Global_Configuration_File). If you specify the DNS name there, the PBX will be more than happy to use the string you provide there. For example, you can put there "http://pbxnsip.abptech.com".

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