R. Baltzer Posted September 12, 2008 Report Share Posted September 12, 2008 Hi there, Is there anyone who can tell me how to setup simple pickup-groups? I have several offices within one company with all snom 300/320 phones and pbxnsip 3.0.0.2998 The wish is to be able to pickup the ringing phone within the departement. Now I have programmed a button with the *87 code, but then you don't know what ringing phone you are taking over.... Kind regards, Rene. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 15, 2008 Report Share Posted September 15, 2008 Is there anyone who can tell me how to setup simple pickup-groups?I have several offices within one company with all snom 300/320 phones and pbxnsip 3.0.0.2998 The wish is to be able to pickup the ringing phone within the departement. Now I have programmed a button with the *87 code, but then you don't know what ringing phone you are taking over.... The best way is to define hunt groups. Even if you don't really call them they form a group association. http://wiki.pbxnsip.com/index.php/Park_and_Pickup explains the priority on how calls are being picked up. Quote Link to comment Share on other sites More sharing options...
R. Baltzer Posted September 17, 2008 Author Report Share Posted September 17, 2008 Ok, thanks. Rene. Quote Link to comment Share on other sites More sharing options...
R. Baltzer Posted September 29, 2008 Author Report Share Posted September 29, 2008 I have tried this but it is not working like I expected. To test this I have created a hunt group and added extensions 905 906 and 907 to it. Then I have created a call from extension 900 to extension 901 without picking up and directly after that I have created a call from extension 902 to extension 905. I thought that if I use *87 (pickup) from extension 906 that would get me connected with extension 902.....but it gives me the first ringing call, extension 900. What is going wrong? Kind regards, Rene. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 29, 2008 Report Share Posted September 29, 2008 I have tried this but it is not working like I expected.To test this I have created a hunt group and added extensions 905 906 and 907 to it. Then I have created a call from extension 900 to extension 901 without picking up and directly after that I have created a call from extension 902 to extension 905. I thought that if I use *87 (pickup) from extension 906 that would get me connected with extension 902.....but it gives me the first ringing call, extension 900. What is going wrong? Ehhh... Scratching my head a little bit. At least I think we can conclude this thing is not very intuitive. Quote Link to comment Share on other sites More sharing options...
R. Baltzer Posted September 29, 2008 Author Report Share Posted September 29, 2008 Ehhh... Scratching my head a little bit. At least I think we can conclude this thing is not very intuitive. Is my conclusion correct that it is not working when I put extensions together in a hunt group for picking up a ringing call within that group or is it a bug? It doesn't matter if I am part of the hunt group, with the pickup it takes the first ringing call. I have an office with two floors, so I want to configure the first floor into one pickup group and a pickup group for the second floor. Kind regards, Rene. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 29, 2008 Report Share Posted September 29, 2008 Is my conclusion correct that it is not working when I put extensions together in a hunt group for picking up a ringing call within that group or is it a bug? It doesn't matter if I am part of the hunt group, with the pickup it takes the first ringing call.I have an office with two floors, so I want to configure the first floor into one pickup group and a pickup group for the second floor. Hmm. Good use case. At the moment I have no good answer... Looks we have to add a setting that lists the preferred pickup accounts. Quote Link to comment Share on other sites More sharing options...
R. Baltzer Posted September 30, 2008 Author Report Share Posted September 30, 2008 Hmm. Good use case. At the moment I have no good answer... Looks we have to add a setting that lists the preferred pickup accounts. Yes, it would be very nice if I could define groups and when you use *87 to pickup a ringing call within the defined group this pickup goes before ringing calls out off the group. Do you think that this is possible to create? Kind regards, Rene. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 30, 2008 Report Share Posted September 30, 2008 Yes, it would be very nice if I could define groups and when you use *87 to pickup a ringing call within the defined group this pickup goes before ringing calls out off the group. Do you think that this is possible to create? Done. See the annoucement about the 3.1 beta release. Quote Link to comment Share on other sites More sharing options...
R. Baltzer Posted September 30, 2008 Author Report Share Posted September 30, 2008 Done. See the annoucement about the 3.1 beta release. Wow, I am impressed, I will test it as soons as possible. Thanks. Rene. Quote Link to comment Share on other sites More sharing options...
R. Baltzer Posted September 30, 2008 Author Report Share Posted September 30, 2008 Done. See the annoucement about the 3.1 beta release. Can you give me a quick hint? Do I need to setup the "Explicitly specify park orbit preference" on the extension settings? Or is this new setting not yet available in the current beta 3.0.1.3022? Kind regards, Rene. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 30, 2008 Report Share Posted September 30, 2008 Can you give me a quick hint?Do I need to setup the "Explicitly specify park orbit preference" on the extension settings? Or is this new setting not yet available in the current beta 3.0.1.3022? Oh, it did not make it into the 3.0.1.3022. Please go ahead an try 3.0.1.3023. Quote Link to comment Share on other sites More sharing options...
R. Baltzer Posted October 1, 2008 Author Report Share Posted October 1, 2008 Oh, it did not make it into the 3.0.1.3022. Please go ahead an try 3.0.1.3023. Ok, when do you expect it to be available? Kind regards, Rene. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 1, 2008 Report Share Posted October 1, 2008 Ok, when do you expect it to be available? Should be available now. Quote Link to comment Share on other sites More sharing options...
R. Baltzer Posted October 1, 2008 Author Report Share Posted October 1, 2008 Should be available now. Where can I find it? I have tried http://pbxnsip.com/protect/pbxctrl-3.0.1.3023.exe but that is not working.... Kind regards, Rene. Quote Link to comment Share on other sites More sharing options...
R. Baltzer Posted October 3, 2008 Author Report Share Posted October 3, 2008 Should be available now. I have found the version 3.0.1.3023 and tested the pickup group settings; it is working great for us. Thanks. Kind regards, Rene. Quote Link to comment Share on other sites More sharing options...
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