Juan Manuel Acevedo Posted October 2, 2008 Report Share Posted October 2, 2008 Hi: I am trying of to record a current conversation using the record button of one Snom 320; I have configured the email address at extension of the Snom 320, and I m using a license with call recording, also I have used a version without call recording. I am expecting a mail to such email address attached with the wav produced by the recording, but it does not happen, all the other messages like voice mails arrive to the email address, but file with recording does not . I renember some previous version where this feature was working fine, by now I use 3.0.0.2998. Any body can tell me what is happening? Thanks and best regards. Juan Acevedo consultorit@umi.com.co acevedo1@une.net.co Quote Link to comment Share on other sites More sharing options...
Pradeep Posted October 2, 2008 Report Share Posted October 2, 2008 Hi: I am trying of to record a current conversation using the record button of one Snom 320; I have configured the email address at extension of the Snom 320, and I m using a license with call recording, also I have used a version without call recording. I am expecting a mail to such email address attached with the wav produced by the recording, but it does not happen, all the other messages like voice mails arrive to the email address, but file with recording does not . I renember some previous version where this feature was working fine, by now I use 3.0.0.2998. Any body can tell me what is happening? Thanks and best regards. Juan Acevedo consultorit@umi.com.co acevedo1@une.net.co Can you please verify the "recordings" folder under the pbx install directory? If the file is generated there, then there must be some issues in sending emails. Quote Link to comment Share on other sites More sharing options...
olecoot Posted October 2, 2008 Report Share Posted October 2, 2008 Can you please verify the "recordings" folder under the pbx install directory? If the file is generated there, then there must be some issues in sending emails. I think there is an issue with the email of recordings in 3.x. as I am having a similar problem since upgrading to 3.x. The recordings are created but not sent via email. See the posting here: http://forum.pbxnsip.com/index.php?showtopic=1344 This customer of ours relies heavily on these recordings. Quote Link to comment Share on other sites More sharing options...
Juan Manuel Acevedo Posted October 3, 2008 Author Report Share Posted October 3, 2008 In fact I see at recordings folder the file, but is not sended to the mail box Juan Acevedo Quote Link to comment Share on other sites More sharing options...
Juan Manuel Acevedo Posted October 6, 2008 Author Report Share Posted October 6, 2008 Hi: It think the problem is not sending mials, PBXnSip sends ok the email with the attachment when is one voice mail, but when it needs to send one mail with the attachment with the recording just it does not. I cann see it with one sniffer when the recording ends, just don´t send it. Thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 7, 2008 Report Share Posted October 7, 2008 It think the problem is not sending mials, PBXnSip sends ok the email with the attachment when is one voice mail, but when it needs to send one mail with the attachment with the recording just it does not. That was supposed to be a feature... The recordings are now available from the web interface and are shown as such. The motivation behind this was that you might want to receive voicemails as emails, but not recordings. Maybe we need another flag that tells the user what to do with the recordings, just like with new voice mails. Quote Link to comment Share on other sites More sharing options...
olecoot Posted October 7, 2008 Report Share Posted October 7, 2008 That was supposed to be a feature... The recordings are now available from the web interface and are shown as such. The motivation behind this was that you might want to receive voicemails as emails, but not recordings. Maybe we need another flag that tells the user what to do with the recordings, just like with new voice mails. PLEASE.... Add the flag! In the meantime, is there a way for us lay folk to activate the feature again? Thank you. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 7, 2008 Report Share Posted October 7, 2008 PLEASE.... Add the flag! In the meantime, is there a way for us lay folk to activate the feature again? What OS do you run? We can provide a test image. Quote Link to comment Share on other sites More sharing options...
olecoot Posted October 7, 2008 Report Share Posted October 7, 2008 What OS do you run? We can provide a test image. RedHat EL5 Thank you! Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 7, 2008 Report Share Posted October 7, 2008 RedHat EL5 Try http://pbxnsip.com/protect/pbxctrl-rhes4-3.1.0.3031. Is has a global setting called "send_recording", if you set it to "true" it will treat recordings like voicemail. Maybe a workaround until we found a better solution. Quote Link to comment Share on other sites More sharing options...
olecoot Posted October 7, 2008 Report Share Posted October 7, 2008 Try http://pbxnsip.com/protect/pbxctrl-rhes4-3.1.0.3031. Is has a global setting called "send_recording", if you set it to "true" it will treat recordings like voicemail. Maybe a workaround until we found a better solution. That seems to work. Thanks Quote Link to comment Share on other sites More sharing options...
Bill H Posted November 3, 2008 Report Share Posted November 3, 2008 That seems to work. Thanks We are having the same problem running Windows OS. 3.0.0.2998 Is there an upgrade for this? Thanks, Bill H Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 3, 2008 Report Share Posted November 3, 2008 We are having the same problem running Windows OS. 3.0.0.2998 Is there an upgrade for this? It will be included in 3.1. Quote Link to comment Share on other sites More sharing options...
Bill H Posted November 3, 2008 Report Share Posted November 3, 2008 It will be included in 3.1. Thank you, Bill H Quote Link to comment Share on other sites More sharing options...
Great Office - Hummig KG Posted April 19, 2009 Report Share Posted April 19, 2009 It will be included in 3.1. Where to find this option (treat recordings as voicemail-messages -> send them also as eMail-Attachment). Reording works -> They are available at the Extensions User-Webinterface, but not sended as eMail. Every other eMails are sent by the PBX so the issue isn't a problem sending eMails at all. Did you mean the "General Setup / eMail / Sending eMails / Notification about new recordings"-Option. This is set, but still no Mails with recordings are sent. Regards, Lucas Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 19, 2009 Report Share Posted April 19, 2009 Where to find this option (treat recordings as voicemail-messages -> send them also as eMail-Attachment). Reording works -> They are available at the Extensions User-Webinterface, but not sended as eMail. Every other eMails are sent by the PBX so the issue isn't a problem sending eMails at all. Did you mean the "General Setup / eMail / Sending eMails / Notification about new recordings"-Option. This is set, but still no Mails with recordings are sent. The setting is called "send_recording" and it is a global setting (see http://wiki.pbxnsip.com/index.php/Global_Configuration_File on how to change it). Quote Link to comment Share on other sites More sharing options...
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