Call From Browser

[madyan]

Hi, I am using Vodia 5.2.5 and I've license for WebRTC. Can you please let me know how user can make a call from browser. When user logged in on pbx web interface as a user he see option "call from Browser". But when I putt any number there and click on Call from Browser, chrome give me media error. Please advise.

[Raul99]

Yes usr_callbutton.htm is that file but you can't access it directly. What you can try though is, create a file by that exact name in the html folder of the pbx working directory. And copy all the contents of that file from the browser into it. Once you are sure it works, from there on you can change it according to your needs.

I hope that helps.

[madyan]

I think this is to change the button or change the options there. But my concern is to make an outgoing call from browser. How can I do it?

[Vodia Telephone System]

You have to use https. Chrome has stopped WebRTC support for http only pages. Even if it complains of the certificate, accept the connection anyway but use https so that WebRTC can work.

 

Thanks.

[madyan]

Hi, Thanks for reply. I tried this, call is going out but there is no Media/Voice. Please suggest.

[Vodia Telephone System]

You must also be on the latest PBX.

[madyan]

You mean on version 5.3.1 or 5.3.2?

[madyan]

I tried on 5.3.2 version as well but there is a same issue, no media at all.

[Vodia Telephone System]

Well it works here. I just tested it again. Are you sure its not the problem of connection and not WebRTC. What number are you calling, trunk or a local extension? Are you able to connect your normal phone with that number where it works?

[madyan]

I tried to call it on extension and on a number as well but both has same issue. Is there any changes we need to do it on trunk? If I register a phone on same extension and then make call then its working absolutely fine. But when I call from browser then no media.

[Vodia Telephone System]

Is it a public system so that you can maybe make a temporary account for me with a temporary password for testing here?

 

Also, your chrome browser is the latest I assume?

[koolandrew]

Are there any plans to answer a call as i see the notification, but nothing happens when you hit the green button.

[Vodia Telephone System]

It already makes and receives call. But a lot has been changed so I am sure which version are you talking about? Although 5.4.1a has not been released yet, but that has the latest so far.

 

As for answering the call, you should click on the notification itself as it says in the notification, that is if you are talking about the desktop chrome notification.

 

Thanks.