Jump to content
Vodia PBX forum
McFone

Frequency to call the mobile

Recommended Posts

Hi,

 

we have a customer only with one agent in the ACD, all working fine ;-)

The customer ask to setup a faster frequency to call the mobile again when a caller is in the queue

The ACD Group have a parameter for this?

 

 

thanks

 

 

 

 

 

 

Share this post


Link to post
Share on other sites

Faster frequency? You mean faster? The PBX calls the cell phone immediately in the ACD (not like when calling the extension), so faster would not be possible... It might take a long time depending on the cell phone provider.

Share this post


Link to post
Share on other sites

Hi,

 

the ACD try to call the mobile and is this call not connected the acd try again and again and again with a pause time.

 

ACD -> call mobile -> pause -> ACD -> call mobile

 

I mean the pause time between this calls with faster to reduce the pause time

 

thanks

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...