Call Barge In

[madyan]

Hi,

I am using vodia 5.3.2. Can you please tell me how many people can barge in to an extension at the same time. Suppose I have extension 200 and I am on call with someone. How many other extensions can barge in to my extension at the same time. Also how many extensions can Listen in and Teach mode at the same time in same scenario? Thanks

[Vodia PBX]

Hmm. While the original idea was that there would be only one caller barge in, there is no hard coded limit. So in theory everybody could barge in. Of course there are practical limits, and eventually the system will reject additional calls.

[madyan]

Sorry I didn't understand clearly. Do you mean every one can barge in to my extension. Suppose I've licence for 20 extensions and 20 current calls. So 19 people can barge in to my extension. Is that right?

[ahennis@voicespring.net]

The only extensions that can barge in are the extensions you specifically give permission to barge in by listing them in the "Barge into calls of the following extensions" under the Permission tab. By default no extensions are allowed to barge in or use teach mode or listen mode.

[madyan]

Yes I know this. My concern is how many people can barge at the same time. Suppose I provided permission to all the extensions to barge in. Now my extension is 200 and I have 10 other extensions who have permission to barge in to my extension 200. My question is how many people can barge in to my extension at the same time. Right now what is happening, suppose I am on call from extension 200, 201 barge in to my call, I and other party can hear 201 and he can also hear us. Now extension 202 also barged in, now we can't hear 202 while he can. I want all the extensions should be able to barge in and can have capability of hearing and speaking at the same time.

[ahennis@voicespring.net]

I think you are trying to use barge in for something it is not designed to do. A conference room seems more applicable to this use case.

[Vodia PBX]

Maybe someone can just try out to barge in with three persons. As said before, I am not aware about any hard coded limit, so if three should work so will twenty (subject to CPU).

[madyan]

No its not working with the three as well. Only one can barge in and can listen and speak. Other's who barged in after only can listen.

[Vodia PBX]

Ok, then we got that sorted out . Actually that was what I have in my mind anyway. Maybe we should not allow further barge in as it does not establish a two-way communication.

[madyan]

Is there any other way we can use on the same scenario?

[ahennis@voicespring.net]

madyan, exactly what are you trying to accomplish? Would a conference room not work for this use case?

[madyan]

Hi, no conference room wouldn't work. Suppose we have 20 extensions in office. I want if I am on call so all 20 peoples should be able to barge in that call for conversation. If we use conference room, First I need to transfer that call to conference room then again I need to join the conference room and other member too, I don't want it.

[ahennis@voicespring.net]

Seems like the only option right now is a conference room.

 

Other than having to transfer the caller to the conference and dial back into the conference what part of a conference room would not work? Just curious.

[Vodia PBX]

In the cell phone menu, there is a way to bring everybody into a conference that is parked (not on hold). Would that solve the problem?

[madyan]

How the cell phone menu will work for conference. Can you please explain a little. Thanks

[Vodia PBX]

You get into the cell phone menu when you call from your cell phone into the PBX, or you can also dial *54. There you can make calls, then park them with ##. You will hear the announcement to bring them into a conference.