Scott1234 Posted July 4, 2016 Report Share Posted July 4, 2016 Not sure if this is more of a handset manufacture area or PBX, I will try both. Using Yealink T46's, spent a while going though all their settings cant find any thing for it, but it goes like this. For simplicity and speed this is the most used transfer type with customers. A = External B = Internal (i.e Reception) C = Internal (other desk phone) A calls into B wants to speak to C B calls C putting A on hold (using BLF button) B & C are talking B transfers A while in call using transfer soft key. A is connected with C If C is not paying attention they wont know A has been connected as its a silent connection, is there a way for some tone here? a quick beep?. The work around is B ends the call to C and does a blind transfer but this adds a few more button presses and is less 'smooth' Should I approach yealink for this? Fairly sure the same was true on snom handsets as well. Quote Link to comment Share on other sites More sharing options...
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