PBX stopped logging CDR records

[andy]

Status/Call Log OR Localhost/Status/Call Log: In both locations the system stopped to produce cdr records. The last record is from July 9th. That is page 731.

 

I already doubled CDR Recording Setting/Maximun numbers of of CDRs to 50.000, and we are running a small system with only 9 extensions.

 

A delete option would be nice or what kind of issue could cause this behaviour?

 

Thanks in advance for your advice!

 

 

Andy

[Vodia PBX]

CDR are always deleted by the first-in-first-out principle. That means the oldest records get deleted when there are new records added. Every time it adds a record it deletes only a few records (10 I believe), so that a change in the CDR size does not cause a major table scan operation.

 

Unless you do something on the file system (e.g. making CDR records read only) this would work fine.

[andy]

This has worked fine for many years, but for some reason the updating process has stopped.

 

We did not change anything on the file system. The only recent change was an update to v 5.5.0

 

Could I simply delete the CDR records and see what would happen next? Which file oder folder can be deleted safely?

[Vodia PBX]

In 5.5.0 there was a change with the CDR. Now you can set the maximum per domain. Maybe you should try to do that and see if that solved the problem already.

[andy]

Where can I find this new setting? I did not spot it so far.

[Vodia PBX]

Should be in the domain setting where the CDR URL is...

[andy]

Hello again. I didn't have time for the last couple of days to deal with this matter, but accidentially I made an interesting discovery today.

 

The CDRs are there, but not listed in an order that makes sense.

 

On the page Call History is says "Please select page". The most recent CDRs should be on the last page, but they aren't. That's why I did not find them.

 

I have 948 lines as of today and the newest CDRs are listed somewhere in the middle on lines 401-450. Line 1 ist June 2nd 2016 and line 948 July 15th 2016.

 

Not very useful. Has some index been mixed up maybe?

[Vodia PBX]

Is this dom_callog.htm?

[andy]

Yes. It's dom_callog.htm. But reg_callog.htm# has the same behaviour.

[Vodia PBX]

I looks a little like the numbers are not sorted numerically, but as strings, where "3" is bigger than "29". But I was not able to see that in our system over here. It would be awesome if you could give me the JSON that the PBX sends to the web browser so that we can see if that could be the case (browser "inspect" in Chrome) in a private message.

[andy]

That request is a little beyond my technically knowledge. In Chrome's developer windows I am beeing offered: reg_callog.htm, pbx.js, reg_format.js, twocoll.css. Which code should I send?

[Vodia PBX]

There should be something like "json". Or just PM us a login...

[andy]

Thank you. This seems to get complicated. We'll just leave it like it is. We don't need the CDR so often. I know whereabout to find the new records -somehwere in the middle of the list- so that's fine for our needs.