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almoondsllc

ringback source not working on huntgroup

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Hello,

I've installed the last version of Vodia (61.00) and I've problem with custom ringback.

From admin section I uploaded a wav file (mono, 8000hz, etc) as a ringback.

Then on huntgroup i setup the custom ringback.

I tried different setup on trunk (patton isdn) : force ringback yes/no, Ringback (support early media) media/180, Generate ringback when trunk does not provide it: yes/no

But nothing, when I call from outside into the pbx, I hear the normal ringback tone and not the wav audio I uploaded.

Some suggestion? Thank you

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I would generate a PCAP for the call and listen to it. Maybe your trunk provider just does not accept it anyway? If you call the hunt group from an internal extension, do you hear the ringback then?

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Yes if I call from internal extension I can hear the custom ringback. I suspect the problem is  ISDN_line--->Pattons SN4120--->Vodia PBX.

I tried all the option in the pstn setting but nothing... :((

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