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almoondsllc

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About almoondsllc

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  1. I think Vodia should say clearly if Zoho CRM/Phonebridge is supported or not. I got the enterprise version for the Zoho CRM integration, according the link https://doc.vodia.com/zoho_crm it should work but in fact it doesn't. I spent hours trying to get all this working and then Zoho support (I'm a Zoho one customer) told me this: Sorry to disappoint you. Please note that as of now you can only use the supported providers of Zoho. Please log-on to crm.zoho.com--> Click Setup--> Select Telephony under Channels and check the list if supported providers--> you can integrate any one of listed supported providers.You can find the supported telephony partners from this list: https://www.zoho.com/telephony/provider-lists.htmlUnfortunately, it is not possible to use any of the unlisted providers with Zoho. Since you are using the telephony integration with Zoho using API it is not supported and we are unable to assist for the error facing with it. If you want to register your provider as a supported partner for Zoho, please access the below link and register the details of the telephony system you are using.https://www.zoho.com/phonebridge/ In fact in one of the log I found this: https:www.zohoapis.eu:443: Return content (90 bytes)ⓘ {"message":"PBX_NOT_INTEGRATED","status":"error","code":"PBX_NOT_INTEGRATED","details":{}} I opened a ticket on support.vodia.com support and they are just saying like "did you check the docs? did you check this and that?". I'm using the last version and build 65.0.10, I'm on Google Cloud with all the ports opened, https working, the check on the right of the "GET AUTH CODE" on the CRM setting of the extension is GREEN. Just to avoid other waste of time, I ask to Vodia engineers to officially say if Zoho CRM/Phonebrige is working or not, thanks a lot. Alessandro Marzini
  2. In fact I disabled the TLS on the phone and SRTP, the problem is that I still have 20 snom phones at this customer that now they are working with TLS, but I don't know for how long more it will be ok. How I can check the reason of the SRTP key negotation fails? If the solution is upgrading to a recent version of PBX, is the problem related to some Certificate expiration? If yes, how check when is the expiration? Just to be sure that nothing will happen until that date, thanks.
  3. Today I face out a very strange problem with a Vodia PBX (5.4.1 (Vodia mini PBX (Debian))) and a Snom M300/M65 set. If I enable TLS on the phone I had a very loud background noise before and during the call. All disappear if I use UDP as protocol on the phone instead of the UDP. How that is possible? I attached the audio file I recorded. WhatsApp Ptt 2020-07-28 at 09.46.02.ogg
  4. I started to play with the option in Hunt Group, From-Header and I realized that also with the just "Calling party name (CMC)" I got what I need: First line: <calling number> or <calling name - called number> if present in addressbook Second line: <called number> or <called name - called number> if present in addressbook This mean the call is delivered to the phone in different way if just like a simple extension or like hunt group. Anyway I solved my problem and I really thank you for your support. Any problem or need or request discussed in this forum increase the level of knowledge of Vodia Regards, Alessandro
  5. It works! The interesting thing is this: Before the change, on the display of the snom I got this: First line of LCD: <caller id number> Second line of LCD: blank After the change you suggested: First line of LCD: icon of the phone ringing <caller id number> (<called number>) <<<---- according the new setup Second Line of LCD: icon of contact <name of the called number> <number of the called number> <<---snom automatically added So it's like then snom add a second line displaying the called number-contact when he see a "to:" header So the final question, if I want to show on the first line only the calling number (370129...) and in the secon line the concact-number (I'M BURGHER 0586193...), what to change in the config you posted? Thank you Regards, Alessandro
  6. The 50 DIDs on the system are working in this way: I have a sip trunk (ip auth) configured with the provider who assigned to me a GNR like +3905861234xx meaning all inbound calls from +390586123400 to +3905861234099 are routed in my pbx, so the pbx see coming call for +390586123400->99, at this point I should be able to intercept the DNID and display on the extension (snom d712) what's the +3905861234xx called (dnid) and who is calling (caller-id). I can of course assign the trunk sip receiving the 100 dnid to only one Hunt Group and then in the Hunt Group rules add a custom-headers to display dnid + caller-i in the "from-header" in behavior settings, I think is a good starting.
  7. About the hunt group and ACD, I saw the option you're talking about, the problem is that I've 50 DID and I can't create 50 hunt/acd group, I just need to modify how the caller id is displayed on the phone, if there is a way to "send just about anything in the SIP headers" I wish it would be also a way to do the same with inbound calls.
  8. My problems is showing on the Snom not only the callerid of the person calling but also the DID called (or the trunk name). So I don't know on which part of the setting of the trunk make changes: Number/Call Identification? Routing/Redirection? Shortly: caller +39370123456 calls the did +39058612345. I want to see on the snom (Snom 710) this: "+39370123456 (+39058612345)" or better, if I've mapped +39058612345. to "Google" in the addressbook: "+39370123456 (Google)"
  9. Yeah, I also noticed that, I solved pointing to 65.0.7 version that seems working even if I don't know if is a stable or beta or other version, I didn't see documentation about this release.
  10. Hello, I saw you added the "custom" option in SMS settings. Where to put Javascript code? Can you provider an example? Thank you. Regards, Alessandro Marzini
  11. Hello, I just installed in the internal lan on linux the last version, created some extensions and used on some pc on the lan. When I try to call or even setup audio, nothing happen. Is something related to https? (I'm using just http). Thanks. Alessandro
  12. I just need to write some python code to send a correct response to the pbx like indicating in the docs here: https://doc.vodia.com/ivrnodes_ext_app If I'll write some working code I could share with the community. I know there are docs, but docs + some examples are always a great plus for the reader Alessandro
  13. Ok...I finally found the correct DTMF Match List -> !([0-9]+)#!\1! for any number ending with # Also the example in the doc !^([0-9]{3})$!\1! is working... I don't know, it seems an "autosolvingproblem" case Next step is how to make the server responding to redirect the call where I want..
  14. I did some progress... If I put in DTMF List this -> !1!-! And in the List of Actions -> http://192.168.178.123:8181 Then on the server I receive this: POST / HTTP/1.1 Host: 192.168.178.123:8181 SOAPAction: IvrInput Content-Type: text/xml Content-Length: 408 <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sns="http://soap.com/pbx"><env:Body><sns:IVRInput><CallID>313538383236343131323436363937-c6qipkp2gide</CallID><Output></Output><From>&quot;Alessandro Marzini&quot; &lt;sip:40@localhost&gt;</From><To>&quot;IVR Zero&quot; &lt;sip:4000@localhost&gt;</To><IpAdr>tls:192.168.178.136:35913</IpAdr></sns:IVRInput></env:Body></env:Envelope> So it seems working now. What I don't understand is why I've to put the single dash (-) when docs are saying: "If the destination field contains a single dash (-) and the pattern matches, the PBX will disconnect the call."
  15. Yes I did, I tried a lot of combination but I never received anything on the server side. That's why I'm asking a very basic example of what to put in the DTMF List, what in "List of actions". By the way, what the "Remote application control" is used for? The "Mute when user presses a key" seems not working, I still hear the "beep" when I digit dtmf while I'm connected to the IVR. I can received events like : Method: POST Headers: {'Remote-Addr': '192.168.178.122', 'Host': '192.168.178.123:8090', 'Content-Type': 'application/json', 'Content-Length': '99'} Args (url path): () Keyword Args (url parameters): {} Body: b'\\{"id":17,"from":\\"Alessandro Marzini\\" <sip:40@localhost>,"to":\\"IVR Zero\\" <sip:4000@localhost>\\}' just because I setup correctly the Advanced->Action URL setting as in the pic attached.
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