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About almoondsllc

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  1. Hello, I want to setup an automatic service flag for summer holidays so that with this service flag I can control the IVR messages in autoattendant and have multiple service flag for multiple type of holiday and so different IVR messages. So I created an automatic service flag with the logic "Specify times when flag is active (calls are redirected)" where I filled only "Holidays hours" and "List of holidays". In "Holiday hours" I put "00:00-24:00" to specify the whole day and in "List of holidays" I put for example "08/01/2019-08/31/2019": the flag is activated for every day between 1st and 31st August and it's ok, BUT if I use the format "08/01-08/31" in "List of holidays", the flag is not activated like the range format is not recognized. Is that a bug or I'm doing wrong somewhere? Btw this mechanism to specify a service flag only for holidays is a bit tricky because the "List of Holidays" logic that is (according to the manual) "To specify the days on which you do not want the schedule to be activated, such as a holiday or any other day, use the holiday field", but at least it works Thank you for your help, Alessandro
  2. Hello, do you have some update about this problem? I've the customer who bought the rent version asking when the problem will be fixed Thank you.
  3. I just installed last versione of vodia (63.0.2) and some gxp1610/15 grandstream phones (fw and When I click on LDAP search softkey button and I search for like letter "A", phone freezes and I've to reboot disconnecting the power. Someone can reproduce this issue with a grandstream phone? Thank you. Not sure is a bug on gxp fw or other thing. Regards, Alessandro Marzini
  4. Hello, I installed the last version of vodia on my raspberry3, I configured the setting for italian language, but except for the ivr audio files, the web pages for both administrator and user are still in english (I verifified that is working for other languages like french, german, etc). Is the last vodia version supporting italian language (the italian flag is present in the login webpage). Thank you, Alessandro Marzini
  5. I confirm...changing the Vodia System language from italian to english, everything is working. So it would be necessary to add some option for speech-to-text mode (phone_call, default, video) in case of different language (is it possible to change it somewhere in the linux filesystem text configs?
  6. The problems seems to be in the "phone_model" supporting only en-EN language" for other language we've to use the default model (or video model) https://cloud.google.com/speech-to-text/docs/phone-model
  7. Hello, I'm trying to test speech-to-text google api but I got an error: 15:33:44.125 WEBC: https:speech.googleapis.com:443: Return content (189 bytes) { "error": { "code": 400, "message": "Invalid recognition 'config': The phone_call model is currently not supported for language : it-IT.", "status": "INVALID_ARGUMENT" } }
  8. Ok, how to I get a hosted demo key? From my account on Purchase License I don't any option for "hosted" license. I attached a pic
  9. Yeah, I had that page in the old version, but in the last version I installed, not. Maybe it's like you say, it's visible only on "cloud" version. So, if I install the linux debian (raspberry) version on some ip public linux server, is that still disabled? Or the only way to have that option is to have the Vodia Hosted version?
  10. Hello, according to this doc https://doc.vodia.com/pnp_snom I should find the SNOM Redirection Server setting on Admin->Phone->Setting but I dont' see any parameter like that (I've the last version 63.0.1 Vodia mini PBX Debian (RPI3+)). Where I'm doing wrong?
  11. Yes if I call from internal extension I can hear the custom ringback. I suspect the problem is ISDN_line--->Pattons SN4120--->Vodia PBX. I tried all the option in the pstn setting but nothing... :((
  12. Hello, I've installed the last version of Vodia (61.00) and I've problem with custom ringback. From admin section I uploaded a wav file (mono, 8000hz, etc) as a ringback. Then on huntgroup i setup the custom ringback. I tried different setup on trunk (patton isdn) : force ringback yes/no, Ringback (support early media) media/180, Generate ringback when trunk does not provide it: yes/no But nothing, when I call from outside into the pbx, I hear the normal ringback tone and not the wav audio I uploaded. Some suggestion? Thank you
  13. this is happening with the last version of Vodia PBX 61.0 and Snom 370 and Snom 300 phones with the firmware provisioned by the pbx, I didn't know how to solve it so I just disactivated TLS for now. I should try if the same happen also calling between extensions instead of patton and extension
  14. I changed from TLS to UDP in provisioning setting and the problem is solved. Everything was working smoothly with a previous version of Snom ONE 4.x and the same patton device (and some Snom 370/Snom300). Phones. The Patton (SN4120) is updated to the last version
  15. Hello I'm using Vodia 61.0 and I'm trying to do this: hungroup: first 10 seconds call ext 40, after 5 seconds call ext 40,41,42, final stage call the cellphone of ext40 from anyphone I know we can call *00<extnumber> to call the cellphone of <extnumber>, is it possible also in the various stages (for example 840 is (was?) for 40's voicemail) of different configuration or only from phones? Thank you
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