woelz1 Posted February 15, 2019 Report Share Posted February 15, 2019 To whom it may concern: We have a mutual customer with a Vodia PBX. Even though the server has access to https://license.vodia.com, any new hunt group created shows "Account Not Licensed". I have attached screen shots of the issue as well as the System Status Overview. To note, navigating to https://license.vodia.com DOES display a Certificate Error but if you choose "Continue Anyway", it does connect successfully. I am not sure if this is what is causing the issue or not. I also have installed the certificate but continue to get the certificate error. Hunt Group Creation.docx Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 15, 2019 Report Share Posted February 15, 2019 For licenses you need to go to portal.vodia.com - the PBX itself goes to license.vodia.com (which uses a Vodia-signed certificate). In such cases open a ticket a vodia.zendesk.com and we'll take a look. Quote Link to comment Share on other sites More sharing options...
woelz1 Posted February 18, 2019 Author Report Share Posted February 18, 2019 So, I need to open a new ticket via vodia.zendesk.com to determine why creating a hunt group shows "account not licensed" ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 18, 2019 Report Share Posted February 18, 2019 Yes this is probably the fastest way to get this resolved. Quote Link to comment Share on other sites More sharing options...
woelz1 Posted February 18, 2019 Author Report Share Posted February 18, 2019 Ok, I will do that. Quote Link to comment Share on other sites More sharing options...
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