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woelz1

Hunt Group Creation

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To whom it may concern:

We have a mutual customer with a Vodia PBX. Even though the server has access to https://license.vodia.com, any new hunt group created shows "Account Not Licensed". 

I have attached screen shots of the issue as well as the System Status Overview. To note, navigating to https://license.vodia.com DOES display a Certificate Error but if you choose "Continue Anyway", it does connect successfully. I am not sure if this is what is causing the issue or not. I also have installed the certificate but continue to get the certificate error. 

 

 

Hunt Group Creation.docx

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For licenses you need to go to portal.vodia.com - the PBX itself goes to license.vodia.com (which uses a Vodia-signed certificate). In such cases open a ticket a vodia.zendesk.com and we'll take a look.

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So, I need to open a new ticket via vodia.zendesk.com to determine why creating a hunt group shows "account not licensed" ?

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