Cameron_TechPath Posted July 5, 2019 Report Share Posted July 5, 2019 Hi, We are trying to get a Snom D735 to display the Extensions display picture as the User picture on these handsets. Once the images are uploaded they are displayed next the the extension and in the user profile however not on the physical phones. Are there any special requirements for this work on the phone or provisioning XML's? We have tested 62.0.3 and 63.1 Quote Link to comment Share on other sites More sharing options...
dtasia Posted July 5, 2019 Report Share Posted July 5, 2019 OK, further to the previous update, we have found that if we wind back to 62.03 Ext Icon now works: see below Added picture: see attached Went back to 63.1 – Broken under the Extension: see attached But displays the image on the Extension list: see attached It appears that 63.1 has link issue? Quote Link to comment Share on other sites More sharing options...
Cameron_TechPath Posted July 5, 2019 Author Report Share Posted July 5, 2019 In addition the Snom D735 also shows an SSL error even thought all other communication between the phone and pbx is with LetsEncrypt SSL. Quote Link to comment Share on other sites More sharing options...
Cameron_TechPath Posted July 5, 2019 Author Report Share Posted July 5, 2019 In addition to DTASIA above we have found via debugging the "imager.js" is missing therefore the image upload in 63.1 cannot be completed. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 5, 2019 Report Share Posted July 5, 2019 We are also scratching our heads how we can get the extension thumb nail onto the phone via the provisioning process. So far we could not get any answer from the snom interop partner management. It works beautifully when done manually from the web interface. But there seems to be no provisioning way to do that. Quote Link to comment Share on other sites More sharing options...
Cameron_TechPath Posted July 16, 2019 Author Report Share Posted July 16, 2019 Hi, We have contacted SNOM support and they have said that this option can be set like the D785 however the XML does not contain the URL: <user_pic idx="1" perm=""></user_pic><user_pic idx="2" perm=""></user_pic><user_pic idx="3" perm=""></user_pic><user_pic idx="4" perm=""></user_pic><user_pic idx="5" perm=""></user_pic><user_pic idx="6" perm=""></user_pic><user_pic idx="7" perm=""></user_pic><user_pic idx="8" perm=""></user_pic><user_pic idx="9" perm=""></user_pic><user_pic idx="10" perm=""></user_pic><user_pic idx="11" perm=""></user_pic><user_pic idx="12" perm=""></user_pic> Are you able to advise where these files are stored on the PBX and how are they referenced so we can manually adjust the provisioning XML and see if the phone provisions correctly? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 16, 2019 Report Share Posted July 16, 2019 Whops looks like that went under - next version will have that fixed again. Quote Link to comment Share on other sites More sharing options...
Cameron_TechPath Posted July 17, 2019 Author Report Share Posted July 17, 2019 Hi, We have upgraded to 63.0.3 on our development pbx and this is still faulty. The phone is provided with an certificate error: Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 18, 2019 Report Share Posted July 18, 2019 The next version will be 63.0.4 - hopefully tomorrow. The topic with the certificates is a little bit longer (maybe worth another discussion thread). In a nutshell - if you are on public IP turn the ACME certificate generation on ("letsencrypt") and the PBX will generate a valid certificate for you. Otherwise the phone has to turn the certificate validation off. Quote Link to comment Share on other sites More sharing options...
Cameron_TechPath Posted July 18, 2019 Author Report Share Posted July 18, 2019 Good Morning, We will test 63.0.4 tomorrow and report back. In regards to the certificate we do use "ACME" across all our PBX however this certificate error only appears when we populate the extensions photo. If we remove the photo or try an extension without an existing photo the phone does not get this error. Quote Link to comment Share on other sites More sharing options...
Cameron_TechPath Posted July 18, 2019 Author Report Share Posted July 18, 2019 Hi, We have updated to 63.0.4 and this still has not fixed the issue. Snom D735: PBX Version: PBX Extension: Phone Screen: We would like to work with a developer to test this in a real environment rather than following the bouncing balls for months. Because we also noticed other things are now broken like the Screen transparency which was fixed in the last version and the User Portal has switched back to the old version... Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 19, 2019 Report Share Posted July 19, 2019 Ehhh 63.0.4 is not out yet... what OS are you on? If you can give us HTTP(S) access to your server we can handle that for you - for that just open a ticket with the description (or a link to this topic) and login credentials. Quote Link to comment Share on other sites More sharing options...
Cameron_TechPath Posted July 19, 2019 Author Report Share Posted July 19, 2019 Od because it installed just fine.. We will open a ticket now and provide reference to this topic. Quote Link to comment Share on other sites More sharing options...
Cameron_TechPath Posted July 19, 2019 Author Report Share Posted July 19, 2019 Ticket #5074 is now open. Quote Link to comment Share on other sites More sharing options...
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