Rameshkumar Posted August 6, 2019 Report Share Posted August 6, 2019 Hi, I'm using agent group call back feature at Vodia version 60.0.3. When People left number for call back agent receive call from system *55xxx, agent pickup and system prompt to use call back press 1, call back starts, when call ended agent press # to mark it as not to read number again. Now If in outbound calling listed there is a number status OK, system does not call rest of numbers until you delete it. Agent receive call press 1 to start call back but hangup as soon as press 1. Once you delete the number having status OK it works. Please advise. Quote Link to comment Share on other sites More sharing options...
Support Posted August 6, 2019 Report Share Posted August 6, 2019 Could you upgrade and try this on 63.0.4 (http://portal.vodia.com/downloads/pbx/version-63.0.4.xml) ? There were many changes that were made on this latest version. Quote Link to comment Share on other sites More sharing options...
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