Henrikt Posted March 20, 2020 Report Share Posted March 20, 2020 Hi, I have upgrade to V.65 and try the App for Mac and Weblogin via Chrome (https) - I can't get audio in my headset (it's works with Zoiper) - Under ACD i can't the the queue calls - If i use CallBack feature all calls are first in queue position -henrik Quote Link to comment Share on other sites More sharing options...
Support Posted March 20, 2020 Report Share Posted March 20, 2020 Hi, So you have 2 different issues? 1) Audio in your headset is having issues with Web User portal or Windows app or Android App? Please be more specific. 2) Are you the manager of the ACD to see those calls? Go to your extension > Permission > Manage ACD > Turn on. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.