Jump to content

Web interface doesn't indicate logged in agents 65.0.9


matthewl

Recommended Posts

We are  noticing a difference in the app and the web interface for ACD groups see the below screenshots on the left is the windows app Which shows a green icon next to the logged in user and the right is the web interface which shows green icon regardless if the user is logged in or out?

 

app.png.4e1b2b807e4276722d4893341f0b61ce.png1122219374_webinterface.thumb.png.05bf5e7bf6894dbc51356a08ee19778e.png

Link to comment
Share on other sites

Hi,

 

Maybe the page doesn't auto reload; only if you leave and go back there (for the Desktop app).

And the web is behind on few updates - hence the difference. One with the red status is the latest.

Desktop app is ahead of the Web interface. The update is coming soon to the web too. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...