brocs4766 Posted June 25, 2020 Report Share Posted June 25, 2020 I'm programing a Yealink T48A phone to work with a Cyberdata 011410 video door phone. The only way I get in VIdeo is if I put the phone on hold and pick it back up. The PBX is 65.0.7 The Yealink is58.84.0.24 the Cyberdata is on v.1.4.1 any help would be appreciated Quote Link to comment Share on other sites More sharing options...
Support Posted June 25, 2020 Report Share Posted June 25, 2020 Hi, You would need to start the call as an audio call and then switch to video. Please let us know if that works. That's how the SIP negotiations would work. Quote Link to comment Share on other sites More sharing options...
brocs4766 Posted June 25, 2020 Author Report Share Posted June 25, 2020 How do I switch to a Video call? I'm not getting a button or anything Quote Link to comment Share on other sites More sharing options...
Support Posted June 26, 2020 Report Share Posted June 26, 2020 On the yealink phones you have to manually turn it on. And then you should be able to see two options on every call. Quote Link to comment Share on other sites More sharing options...
brocs4766 Posted June 29, 2020 Author Report Share Posted June 29, 2020 This is Yealink's response The Vodia PBX is not sending Video to the T58A in the original INVITE. This is not a setting that can be changed on the phone. You will want to look to enable sending Video on the PBX side, or look into sending a direct SIP call to the Video phone, from the door phone (if possible). The reason the phone being placed on hold, then starts the video, is because the phone sends a new INVITE when it comes off of hold. The phone is telling the PBX it has the option to send and accept video, so then the connection is made for video between the two devices. You need the PBX side to send the initial INVITE SIP/SDP packet with the Video option included. There is no programmable button solution for this. Will something be built in the PBX to allow this in the future? Quote Link to comment Share on other sites More sharing options...
Support Posted June 30, 2020 Report Share Posted June 30, 2020 17 hours ago, brocs4766 said: This is not a setting that can be changed on the phone. We can assure you, that we've actually tried the video call between 2 Yealinks and it has worked for us ONLY after we manually enabled the Video setting on the phone (you can quickly find that too). Before manually turning it on, we weren't getting a Video call option on the phone. Please turn it on and test this again and you can see the difference in the logs (if nothing else). If all the codecs are turned on, on the PBX's end, there is no other setting that needs to be turned on for this to work. Quote Link to comment Share on other sites More sharing options...
brocs4766 Posted June 30, 2020 Author Report Share Posted June 30, 2020 Can you tell me what setting you turned on I have tried everything. Quote Link to comment Share on other sites More sharing options...
Support Posted July 1, 2020 Report Share Posted July 1, 2020 Have you turned on the Video setting on your Yealink phone? If yes, give us a call on Tel: +1 (617)-446-1399 and we can discuss this further. Quote Link to comment Share on other sites More sharing options...
malcolm@joosse.me Posted July 2, 2020 Report Share Posted July 2, 2020 I have just been through this with with a 2N door phone , T58a's and Vodia. On the yealinks, setup the Door Phone under Features Choose the Baudisch as the type and put in the URL for the camera feed. Quote Link to comment Share on other sites More sharing options...
brocs4766 Posted July 6, 2020 Author Report Share Posted July 6, 2020 The Cyberdata do not have an HTTP link to access the camera Quote Link to comment Share on other sites More sharing options...
malcolm@joosse.me Posted July 14, 2020 Report Share Posted July 14, 2020 I would setup the Door Phone under the Features, Door Phone as a CyberData then. Each of the Yealinks need to have the "Door Phone" setup for it to get Video. Quote Link to comment Share on other sites More sharing options...
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