Enzo Matrix Posted February 4, 2021 Report Share Posted February 4, 2021 If a customer sent an SMS to our Vodia sms number and no Vodia extension had sent them a message in the past, where does the message go? I can see that if I send an SMS to somebody from Vodia, and they reply, the reply comes to me, but what if I didn't send them a message in the first place. Quote Link to comment Share on other sites More sharing options...
Support Posted February 5, 2021 Report Share Posted February 5, 2021 Where have you added the DID number to which the SMS is being sent? Could you assign it to an extension and see if it's app / user portal got that SMS? Quote Link to comment Share on other sites More sharing options...
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