Lyndon Posted February 12, 2021 Report Share Posted February 12, 2021 When setting up a trunk, is it possible to specify a limit of how many concurrent calls a trunk can handle? So that if a trunk is already at capacity, the PBX continues down the dial plan until the next matching & available trunk is found? Reason for this requirement is a SIP provider charges per channel/concurrent call on a trunk, and if the limit is reached and an additional call is attempted, the trunk does not respond with a 'trunk busy' code, but instead plays an audible message saying "no circuits are available, speak to your administrator". We don't want users to hear this audible message, but instead for the PBX to know when a trunk it at it's limit, and route the call via another trunk instead. Thanks! Quote Link to comment Share on other sites More sharing options...
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