Rameshkumar Posted April 14, 2021 Report Share Posted April 14, 2021 Hi, I'm using Vodia version 67. Can you please let me know when in IVR Node when action URL trigger? Quote Link to comment Share on other sites More sharing options...
Support Posted April 14, 2021 Report Share Posted April 14, 2021 Can you edit the question for us to understand better? Quote Link to comment Share on other sites More sharing options...
Rameshkumar Posted April 14, 2021 Author Report Share Posted April 14, 2021 I've an API from my carrier which support GET or POST. I want to trigger that API when somebody call to IVR Node. Quote Link to comment Share on other sites More sharing options...
Cameron_TechPath Posted July 22, 2021 Report Share Posted July 22, 2021 Hi @Support We're looking for the same thing - We want the ActionURL to be triggered as soon as a caller hits the IVR and then hangup after the message is played. The purpose is to allow users to break out of a Agent Group and then land on a IVR Node to trigger a call back event via an ActionURL to an external CRM system. At the moment we can only get the ActionURL to trigger once the message finishes and does not account for the user hanging up mid way through the message and the ActionURL isn't triggered. Quote Link to comment Share on other sites More sharing options...
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