ConnectPBX Posted July 13, 2021 Report Share Posted July 13, 2021 I understand that you have to enter a link to update it, but I can't find links anywhere to update it. Can someone give me advice on this? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 13, 2021 Report Share Posted July 13, 2021 Its the same like all the other OS, just put the link into the SW update field and start the process. On the IOP please don't power-cycle the device for at least ten minutes because the file system is very slow writing the files. Quote Link to comment Share on other sites More sharing options...
Support Posted July 13, 2021 Report Share Posted July 13, 2021 You can just edit the links to update to what you need. Please make sure you have backup of the current build before upgrading. Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 13, 2021 Author Report Share Posted July 13, 2021 But where do you even find the link? Quote Link to comment Share on other sites More sharing options...
Support Posted July 13, 2021 Report Share Posted July 13, 2021 Are you able to see a plug button on the right hand ? Quote Link to comment Share on other sites More sharing options...
Support Posted July 13, 2021 Report Share Posted July 13, 2021 http://portal.vodia.com/downloads/pbx/version-67.0.xml Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 13, 2021 Author Report Share Posted July 13, 2021 Could this model being a demo, be a problem? Quote Link to comment Share on other sites More sharing options...
Support Posted July 13, 2021 Report Share Posted July 13, 2021 What problem are you facing? Were you not able to upgrade? Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 13, 2021 Author Report Share Posted July 13, 2021 I was not able to no, after applying the update I tried rebooting the system. After it was done, I checked the status and it was still the same firmware. Quote Link to comment Share on other sites More sharing options...
Support Posted July 13, 2021 Report Share Posted July 13, 2021 Can you turn on your webclient logs on the admin level to level 9 and see what error it generates? We suppose it could be a license issue. Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 13, 2021 Author Report Share Posted July 13, 2021 Quick question, how do I do that? Quote Link to comment Share on other sites More sharing options...
Support Posted July 13, 2021 Report Share Posted July 13, 2021 Page on PBX:Â /reg_logfile.htm Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 13, 2021 Author Report Share Posted July 13, 2021 That didn't work. Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 13, 2021 Author Report Share Posted July 13, 2021 In the reboot section, it doesn't even show the option to factory reset the pbx. Quote Link to comment Share on other sites More sharing options...
Support Posted July 13, 2021 Report Share Posted July 13, 2021 You set the logs > Upgraded > looked at the logs? Do you see some error before rebooting? Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 13, 2021 Author Report Share Posted July 13, 2021 GENE: Could not append PDU because no connection reference available Quote Link to comment Share on other sites More sharing options...
Support Posted July 13, 2021 Report Share Posted July 13, 2021 Do you have a license on this device? Has the terms been accepted when applying it? If yes, please turn on all the logs and try to upgrade again. Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 13, 2021 Author Report Share Posted July 13, 2021 Still didn't work. Quote Link to comment Share on other sites More sharing options...
Support Posted July 13, 2021 Report Share Posted July 13, 2021 Please port forward this device and give us the login. Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 13, 2021 Author Report Share Posted July 13, 2021 I realized I didn't buy a license from the logs, if I purchase a none renewal license, will it expire in a year or will it keep on working? Quote Link to comment Share on other sites More sharing options...
ConnectPBX Posted July 16, 2021 Author Report Share Posted July 16, 2021 It says "no license" even though I bought one and put it into the pbx system. what do I do? Quote Link to comment Share on other sites More sharing options...
Support Posted July 19, 2021 Report Share Posted July 19, 2021 Can you give us a call to our Sales team @ +1-617-446-1399 and they can take care of the license issue for you? Quote Link to comment Share on other sites More sharing options...
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