When calling out, callees are seeing the extension name instead of company name

[OND]

Hello everyone. For some reason, when agents in one of my domains call out, the person they are calling is seeing the extension name instead of the company name in their caller ID. Obviously the customer doesn't want "John Doe" showing when they call out, they'd rather have "XYZ Company" show. The funny this is that it only seems to be doing this one one of the domains on my hosted multi-tenant PBX. Where is this setting?

I am running Vodia hosted multi-tenant version 67.0.4 on Google

Thank you!

[Vodia PBX]

Thats a longer topic... You can generally control what should be in the SIP headers (see https://doc.vodia.com/docs/trunk-custom-headers). You might want to use the {ani-cnam} variable to replace the CNAM of the account that sponsored the ANI (see https://doc.vodia.com/docs/trunk-ani).