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401 for Outbound Teams Calls


NathanB
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Hi.

 

We have set up the MS Teams integration following the Vodia Documentation.

 

Inbound calls are working fine, but we are getting en error 401 for outbound calls.

 

This has worked, it was working when initially set up but has since stooped.

 

I can see the 401 errors on the Teams admin portal.

 

Any Advise appreciated.

 

Thanks

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401 are usually authentication requirements that is always seen in the logs.

Could you paste the admin level logs for "trunk" set to level 9 and call messages on here?

Do you have a dial plan set in the PBX and the Teams for it to go through? 

Teams dial plans takes hours to get working is what we've experienced numerous times on Teams side.

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