RichardDCG Posted February 16, 2022 Report Share Posted February 16, 2022 We also have Grandstream UCM managing some inbound fax to email and these are quite solid. Their email format is a let down though. Vodia has a better email format but faxing is not as reliable. The UCM seems to include ECM but the Vodia does not. In a PCAP capture in T.38: The UCM has: data:v17-14400: hdlc-data[xxxxxxxxxxxx...] hdlc-fcs-OK (HDC Rassembled: FCD - Facsimile coded data- Frame num:XX) Vodia has: data:v17-14400: t4-non-ecm-data[xxxxxxxxxxxx...] Are there any areas I can look at to improve reliability? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 17, 2022 Report Share Posted February 17, 2022 Well SIP and FAX have in common that interoperability is challenging. If the switch to T.38 works, that is already a huge help as it reduces the problems with modems. We are still finding FAX bugs and areas of improvements, and we simply need to sit down and go through the details. That being said, the next version (will be 68.0.10) will be able to generate PCAP for the trunk-to-mailbox call which should make troubleshooting even easier. Those PCAP should be attached to a ticket in the support system. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.