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No ringer no notification on incoming calls


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I have installed version VodiaPhone-4.0.1.exe from the documentation website. I cannot get a call inbound to ring. It doesn't ring or doesn't send a notificaiton in Windows notification center. I installed it with Administrative privilleges. It shows the call in the application but it does not ring. Unforutnately my customer cannot use the Microsoft stores to download. I tried on my PC and this option worked. But the msi or exe installation does not work


I downloaded it from here: https://doc.vodia.com/docs/vodia-windows-app

The pbx version is 68.0.14. 

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