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Can not play call recordings in app


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When I attempt to play call recordings inside the apps, it doesn't play the recording.  Checking inside debugger, it gets a 404 error. 

GET https://pbx.domain/rest/user/102@tenant.domain.com/recs?id=1000 404 (Not Found) (although in the admin panel, https://pbx.domain.com/rest/domain/tenant.domain.com/recs?id=1000 does work.)

I am also seeing this inside of the debugger, but maybe less important. 

DevTools failed to load source map: Could not load content for https://tenant.domain.com/libraries/pdf.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

The webserver on debug 9 only shows the following:

Request from xx.xx.xx.xx:37849 for /rest/user/102@tenant.domain.com//recs?id=1000ⓘ
GET /rest/user/102@tenant.domain.com/recs?id=1000 HTTP/1.1
Host: tenant.domain.com
Connection: keep-alive
sec-ch-ua: "Chromium";v="106", "Google Chrome";v="106", "Not;A=Brand";v="99"
Accept-Encoding: identity;q=1, *;q=0
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36
sec-ch-ua-platform: "Windows"
Accept: */*
Sec-Fetch-Site: same-origin
Sec-Fetch-Mode: no-cors
Sec-Fetch-Dest: audio
Referer: https://tenant.domain.com/usr_portal.htm
Accept-Language: en-US,en;q=0.9
Cookie: session=68i1gtd3gqovslie1s2m
Range: bytes=0-

[9] 0:00:33.984 Last message repeated 2 timesⓘ
[8] 0:00:33.984 REST: GET /rest/user/102@tenant.domain.com/recs?id=1000ⓘ
[8] 0:00:33.984 Last message repeated 2 timesⓘ
[8] 0:00:33.984 REST: Return 404 Not Foundⓘ

Any clue where I could start to debug this?

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