mskenderian Posted November 30, 2022 Report Share Posted November 30, 2022 In the system level. customize -> Upload Audio, when i try to listen to a file that is for a domain. i cant play it. looking at the dev tools we get a 404 NOT FOUND. this is what the logs show. [9] 23:41:48.763 Request from XXXXX:13144 for /audio.wav?type=audio&id=undefinedⓘ GET /audio.wav?type=audio&id=undefined HTTP/1.1 Host: XXXX.xom Connection: keep-alive sec-ch-ua: "Not?A_Brand";v="8", "Chromium";v="108", "Google Chrome";v="108" Accept-Encoding: identity;q=1, *;q=0 sec-ch-ua-mobile: ?0 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36 sec-ch-ua-platform: "Windows" Accept: */* Sec-Fetch-Site: same-origin Sec-Fetch-Mode: no-cors Sec-Fetch-Dest: audio Referer: https:/xxxxx.com/reg_audiofiles.htm Accept-Language: en-US,en;q=0.9 Cookie: session=123 Range: bytes=0- [8] 23:41:48.763 Web Server: File audio.wav not found (xxxxxx:13144)ⓘ [9] 23:41:48.763 Return error 404 Not Foundⓘ Quote Link to comment Share on other sites More sharing options...
Vodia Support EU Posted November 30, 2022 Report Share Posted November 30, 2022 Hello, Can you listen to the audio file in the domain for which this file was shared? You will find this in the Tenant/Settings/Upload Audio. Greetings Quote Link to comment Share on other sites More sharing options...
mskenderian Posted November 30, 2022 Author Report Share Posted November 30, 2022 (edited) I checked from ftp, and The file is there. And it is being used for an auto attendant. It works fine. I will check from web gui domain level. I think we can listen to it from there Edited November 30, 2022 by mskenderian Edit Quote Link to comment Share on other sites More sharing options...
mskenderian Posted November 30, 2022 Author Report Share Posted November 30, 2022 ok so i checked from Tenant/Settings/Upload Audio. and u can listen to it, and if you call the DID the Auto Attendent will play the file just fine also. I found another bug, yesterday for another tenant i make a Auto Attendant, i upload a file. this also works when you call the number. but system level upload audio, does not list the file. and Tenant/Settings/Upload Audio does not list the file either. but if i go to tenant auto attendant and listen from there it works. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 30, 2022 Report Share Posted November 30, 2022 There was a small glitch with keeping the ID of the file.We'll fix that in the next build. In the tenant, it was already fixed, but not ported into the system view. Quote Link to comment Share on other sites More sharing options...
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