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BUG: Upload Audio, file wont playback


mskenderian

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In the system level. customize -> Upload Audio, when i try to listen to a file that is for a domain. i cant play it. 

looking at the dev tools we get a 404 NOT FOUND.

 

this is what the logs show.

[9] 23:41:48.763	Request from XXXXX:13144 for /audio.wav?type=audio&id=undefinedⓘ
GET /audio.wav?type=audio&id=undefined HTTP/1.1
Host: XXXX.xom
Connection: keep-alive
sec-ch-ua: "Not?A_Brand";v="8", "Chromium";v="108", "Google Chrome";v="108"
Accept-Encoding: identity;q=1, *;q=0
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36
sec-ch-ua-platform: "Windows"
Accept: */*
Sec-Fetch-Site: same-origin
Sec-Fetch-Mode: no-cors
Sec-Fetch-Dest: audio
Referer: https:/xxxxx.com/reg_audiofiles.htm
Accept-Language: en-US,en;q=0.9
Cookie: session=123
Range: bytes=0-

[8] 23:41:48.763	Web Server: File audio.wav not found (xxxxxx:13144)ⓘ
[9] 23:41:48.763	Return error 404 Not Foundⓘ

 

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ok so i checked from Tenant/Settings/Upload Audio. and u can listen to it, and if you call the DID the Auto Attendent will play the file just fine also.

I found another bug, yesterday for another tenant i make a Auto Attendant, i upload a file. this also works when you call the number. but system level upload audio, does not list the file. and Tenant/Settings/Upload Audio does not list the file either. but if i go to tenant auto attendant and listen from there it works.

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