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Call recording destinations


RichardDCG

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"Well the way it is currently is that manual recordings are ending up in the owners mailbox. Automatic recordings end up in the tenants recordings. It's a little bit historic for the desire to take notes in a call, but that is how it is today. "

 

Is it possible to have the manual recording destination to also be the tenant location rather than an email?

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On 5/16/2023 at 3:09 AM, RichardDCG said:

Is it possible to have the manual recording destination to also be the tenant location rather than an email?

That is actually the default for version 69. We are trying to phase out the (at times, hard to understand) policy that manually started recordings end up in the mailbox. 

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