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Pressing 5 (with time/date envelope) when listening to VM causes CS410 to Crash


isaac
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CS410 crashes whenever I press 5 to hear time/date stamp when listening to messages. This had worked before New Years..

 

Interestingly enough when I ssh and do a date command, I get

 

comcerto:~# date

Thu Jan 1 00:08:52 UTC 1970

 

I am suspecting this is the issue. Can anyone confirm and advise how to fix???

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CS410 crashes whenever I press 5 to hear time/date stamp when listening to messages. This had worked before New Years..

 

Interestingly enough when I ssh and do a date command, I get

 

comcerto:~# date

Thu Jan 1 00:08:52 UTC 1970

 

I am suspecting this is the issue. Can anyone confirm and advise how to fix???

 

What version? Crash like in process dies??

 

Apart from that, you should also take care about the NTP. Obviously envelope information without current time has only limited value.

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What version? Crash like in process dies??

 

Apart from that, you should also take care about the NTP. Obviously envelope information without current time has only limited value.

 

We are running 2.1.0.2115 (Linux)

 

Interestingly enough, envelope has current time but system time is different.

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We are running 2.1.0.2115 (Linux)

 

Interestingly enough, envelope has current time but system time is different.

 

Oh, maybe you can upgrade to 3.1.2.3120. I would suggest you make a backup first (log in to the system and tar the /pbx directory), so that if anything should go wrong you can always move back to that version.

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Oh, maybe you can upgrade to 3.1.2.3120. I would suggest you make a backup first (log in to the system and tar the /pbx directory), so that if anything should go wrong you can always move back to that version.

3.1.2.3120 created many problems on inbound and outbound calling. It seems like dialplan now automatically strips 1 from NA numbers and I cannot get it to send numbers with the +1. In addition, inbound calls are not playing autoattendant file.

 

 

I restored from TAR and now NO phones can register nor can I make any calls to PBX. Please help!

 

I have 1st gen white CS410.

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Ouch. The white edition does not have the features that you need to run version 3.

 

Check the /etc/network/interfaces file. Make sure that there is no "eth2".

 

No eth2:

 

#This file was automatically generated by the IP PBX.

auto lo

iface lo inet loopback

 

auto eth0

iface eth0 inet static

address 70.x.x.x

network 70.x.x.x

netmask 255.255.255.192

broadcast 70.x.x.x

gateway 70.x.x.x

 

auto eth1

iface eth1 inet static

address 1.1.1.1

network 1.1.1.0

netmask 255.255.255.0

broadcast 1.1.1.255

 

Log File shows:

 

 

Logfile

Clear or Reload the log.

[1] 2009/01/05 16:31:15: Starting up version 2.1.0.2115

[8] 2009/01/05 16:31:15: Route: eth0 462a4400 ffffffc0

[8] 2009/01/05 16:31:15: Route: eth1 01010100 ffffff00

[8] 2009/01/05 16:31:15: Default Route uses 70.x.x.x

[7] 2009/01/05 16:31:15: Found time zones AKDT AKST PDT PST MDT MST CDT CST2 EDT EST ADT AST NDT NST BST CET CST CAT IST GMT

[1] 2009/01/05 16:31:15: Working Directory is /pbx

[5] 2009/01/05 16:31:17: Starting threads

[7] 2009/01/05 16:31:17: UDP: Opening socket

[0] 2009/01/05 16:31:17: UDP: bind() to port 5060 failed

[0] 2009/01/05 16:31:17: FATAL: Could not open UDP port 5060 for SIP

[7] 2009/01/05 16:31:17: Opening TCP socket on port 5060

[7] 2009/01/05 16:31:17: Opening TCP socket on port 5061

 

Not sure why???

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No eth2:

 

#This file was automatically generated by the IP PBX.

auto lo

iface lo inet loopback

 

auto eth0

iface eth0 inet static

address 70.x.x.x

network 70.x.x.x

netmask 255.255.255.192

broadcast 70.x.x.x

gateway 70.x.x.x

 

auto eth1

iface eth1 inet static

address 1.1.1.1

network 1.1.1.0

netmask 255.255.255.0

broadcast 1.1.1.255

 

Log File shows:

 

 

Logfile

Clear or Reload the log.

[1] 2009/01/05 16:31:15: Starting up version 2.1.0.2115

[8] 2009/01/05 16:31:15: Route: eth0 462a4400 ffffffc0

[8] 2009/01/05 16:31:15: Route: eth1 01010100 ffffff00

[8] 2009/01/05 16:31:15: Default Route uses 70.x.x.x

[7] 2009/01/05 16:31:15: Found time zones AKDT AKST PDT PST MDT MST CDT CST2 EDT EST ADT AST NDT NST BST CET CST CAT IST GMT

[1] 2009/01/05 16:31:15: Working Directory is /pbx

[5] 2009/01/05 16:31:17: Starting threads

[7] 2009/01/05 16:31:17: UDP: Opening socket

[0] 2009/01/05 16:31:17: UDP: bind() to port 5060 failed

[0] 2009/01/05 16:31:17: FATAL: Could not open UDP port 5060 for SIP

[7] 2009/01/05 16:31:17: Opening TCP socket on port 5060

[7] 2009/01/05 16:31:17: Opening TCP socket on port 5061

 

Not sure why???

 

Oh there is probably an old PBX running still (don't reboot the box until the problem is solved!). You can find the process with netstat (e.g. netstat -anp|grep 5060). Kill it.

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