pbxuser911 Posted January 5, 2009 Report Share Posted January 5, 2009 Has anyone on here used Enable 911? they claim when they try to call us back (during the test process) they keep getting a 404 error any help? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 5, 2009 Report Share Posted January 5, 2009 Has anyone on here used Enable 911? Is that a SIP trunk provider? Any log from the PBX? Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted January 5, 2009 Author Report Share Posted January 5, 2009 how do i upload the image? thats all i got from them they wouldnt send me a text log or anything like that Quote Link to comment Share on other sites More sharing options...
pbx support Posted January 5, 2009 Report Share Posted January 5, 2009 how do i upload the image? thats all i got from themthey wouldnt send me a text log or anything like that There is an "Insert image" (4th from the Right to Left) icon above the text block. Is there a (pbxnsip) PBX log when the error happened? Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted January 6, 2009 Author Report Share Posted January 6, 2009 here is the log on the system whent hey try to call us: [4] 2009/01/06 13:35:43: SIP Rx udp:208.71.179.138:5060: INVITE sip:2485@xx.xx.xx.xxSIP/2.0 Via: SIP/2.0/UDP 208.71.179.138:5060;branch=z9hG4bK37acdea7;rport From: "5147452143" <sip:5147452143@208.71.179.138>;tag=as04e6bed8 To: <sip:2485@xx.xx.xx.xx> Contact: <sip:5147452143@208.71.179.138> Call-ID: 35cf8b615939486c1f74b33709f0dc6b@208.71.179.138 CSeq: 102 INVITE User-Agent: 911Enable SBC1 Max-Forwards: 70 Date: Tue, 06 Jan 2009 18:37:38 GMT Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Content-Type: application/sdp Content-Length: 266 v=0 o=root 4340 4340 IN IP4 208.71.179.138 s=session c=IN IP4 208.71.179.138 t=0 0 m=audio 15842 RTP/AVP 0 8 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv [4] 2009/01/06 13:35:43: SIP Tx udp:208.71.179.138:5060: SIP/2.0 100 Trying Via: SIP/2.0/UDP 208.71.179.138:5060;branch=z9hG4bK37acdea7;rport=5060 From: "5147452143" <sip:5147452143@208.71.179.138>;tag=as04e6bed8 To: <sip:2485@xx.xx.xx.xx>;tag=f3aa4205c9 Call-ID: 35cf8b615939486c1f74b33709f0dc6b@208.71.179.138 CSeq: 102 INVITE Content-Length: 0 [4] 2009/01/06 13:35:43: SIP Tx udp:208.71.179.138:5060: SIP/2.0 404 Not Found Via: SIP/2.0/UDP 208.71.179.138:5060;branch=z9hG4bK37acdea7;rport=5060 From: "5147452143" <sip:5147452143@208.71.179.138>;tag=as04e6bed8 To: <sip:2485@xx.xx.xx.xx>;tag=f3aa4205c9 Call-ID: 35cf8b615939486c1f74b33709f0dc6b@208.71.179.138 CSeq: 102 INVITE Contact: <sip:2485@xx.xx.xx.xx:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: PBX/3.1.1.3110 Content-Length: 0 [4] 2009/01/06 13:35:43: Last message repeated 2 times [4] 2009/01/06 13:35:43: SIP Rx udp:208.71.179.138:5060: ACK sip:2485@xx.xx.xx.xxSIP/2.0 Via: SIP/2.0/UDP 208.71.179.138:5060;branch=z9hG4bK37acdea7;rport From: "5147452143" <sip:5147452143@208.71.179.138>;tag=as04e6bed8 To: <sip:2485@xx.xx.xx.xx>;tag=f3aa4205c9 Contact: <sip:5147452143@208.71.179.138> Call-ID: 35cf8b615939486c1f74b33709f0dc6b@208.71.179.138 CSeq: 102 ACK User-Agent: 911Enable SBC1 Max-Forwards: 70 Content-Length: 0 Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 7, 2009 Report Share Posted January 7, 2009 here is the log on the system whent hey try to call us: Very good. Maybe you increase the log level and look for messages like "Trunk xxx sends call to xxx" (log level 5)? Then we can see what the PBX tries to do with the INVITE. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted January 8, 2009 Author Report Share Posted January 8, 2009 this is was i was able to grabw hen they tryed calling us back log level is at 5 they asked me to add a prefix of number 1, since thats another option on how they know which domain had called to them. [5] 2009/01/08 14:14:10: SIP Rx udp:208.71.179.144:5060: INVITE sip:12486@xx.xx.xx.xxSIP/2.0 Via: SIP/2.0/UDP 208.71.179.144:5060;branch=z9hG4bK14ad99f6;rport From: "5147452143" <sip:5147452143@208.71.179.144>;tag=as79f448b4 To: <sip:12486@xx.xx.xx.xx> Contact: <sip:5147452143@208.71.179.144> Call-ID: 3af6eb4979dbf4a93096aa3f1ebf933d@208.71.179.144 CSeq: 102 INVITE User-Agent: 911Enable SBC4 Max-Forwards: 70 Date: Thu, 08 Jan 2009 19:16:25 GMT Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Content-Type: application/sdp Content-Length: 266 v=0 o=root 4386 4386 IN IP4 208.71.179.144 s=session c=IN IP4 208.71.179.144 t=0 0 m=audio 14860 RTP/AVP 0 8 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv [5] 2009/01/08 14:14:10: SIP Tx udp:208.71.179.144:5060: SIP/2.0 100 Trying Via: SIP/2.0/UDP 208.71.179.144:5060;branch=z9hG4bK14ad99f6;rport=5060 From: "5147452143" <sip:5147452143@208.71.179.144>;tag=as79f448b4 To: <sip:12486@xx.xx.xx.xx>;tag=64acef8041 Call-ID: 3af6eb4979dbf4a93096aa3f1ebf933d@208.71.179.144 CSeq: 102 INVITE Content-Length: 0 [5] 2009/01/08 14:14:10: SIP Tx udp:208.71.179.144:5060: SIP/2.0 404 Not Found Via: SIP/2.0/UDP 208.71.179.144:5060;branch=z9hG4bK14ad99f6;rport=5060 From: "5147452143" <sip:5147452143@208.71.179.144>;tag=as79f448b4 To: <sip:12486@xx.xx.xx.xx>;tag=64acef8041 Call-ID: 3af6eb4979dbf4a93096aa3f1ebf933d@208.71.179.144 CSeq: 102 INVITE Contact: <sip:12486@xx.xx.xx.xx:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: PBX/3.1.1.3110 Content-Length: 0 [5] 2009/01/08 14:14:10: Last message repeated 2 times [5] 2009/01/08 14:14:10: SIP Rx udp:208.71.179.144:5060: ACK sip:12486@xx.xx.xx.xxSIP/2.0 Via: SIP/2.0/UDP 208.71.179.144:5060;branch=z9hG4bK14ad99f6;rport From: "5147452143" <sip:5147452143@208.71.179.144>;tag=as79f448b4 To: <sip:12486@xx.xx.xx.xx>;tag=64acef8041 Contact: <sip:5147452143@208.71.179.144> Call-ID: 3af6eb4979dbf4a93096aa3f1ebf933d@208.71.179.144 CSeq: 102 ACK User-Agent: 911Enable SBC4 Max-Forwards: 70 Content-Length: 0 Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted January 8, 2009 Author Report Share Posted January 8, 2009 this is my call to enable 911, and thier system tryes calling us back... [5] 2009/01/08 14:18:39: SIP Rx udp:66.128.2.136:5060: OPTIONS sip:metaswitch@xx.xxx.xxx.xxx:5060;transport=udp SIP/2.0 Via: SIP/2.0/UDP 66.128.2.136:5060;branch=z9hG4bKsa8c4e107oohoes986k1.1 Allow-Events: message-summary, refer, dialog, line-seize, presence, call-info Max-Forwards: 69 Call-ID: E49F8B2B@sip10.xtele.com From: <sip:metaswitch@192.168.9.40:5060>;tag=sip10.xtele.com+1+0+470537ad CSeq: 165329127 OPTIONS Organization: MetaSwitch Supported: 100rel Content-Length: 0 Contact: <sip:metaswitch@66.128.2.136:5060;transport=udp> To: <sip:metaswitch@xx.xxx.xxx.xxx> [5] 2009/01/08 14:18:39: SIP Tx udp:66.128.2.136:5060: SIP/2.0 200 Ok Via: SIP/2.0/UDP 66.128.2.136:5060;branch=z9hG4bKsa8c4e107oohoes986k1.1 From: <sip:metaswitch@192.168.9.40:5060>;tag=sip10.xtele.com+1+0+470537ad To: <sip:metaswitch@xx.xxx.xxx.xxx>;tag=bf5a15a9d9 Call-ID: E49F8B2B@sip10.xtele.com CSeq: 165329127 OPTIONS Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Content-Length: 0 [5] 2009/01/08 14:18:58: SIP Rx udp:xx.xx.xxx.xx:41365: INVITE sip:911@our.company.com SIP/2.0 Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK9d3cbb85fe454727 From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com> Contact: <sip:2486@192.168.2.160:5060;transport=udp> Supported: replaces, timer, path Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58005 INVITE User-Agent: Grandstream GXP2000 1.1.6.44 Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK,MESSAGE Content-Type: application/sdp Content-Length: 406 v=0 o=2486 8000 8000 IN IP4 192.168.2.160 s=SIP Call c=IN IP4 192.168.2.160 t=0 0 m=audio 5066 RTP/AVP 0 8 18 4 2 97 9 3 101 a=sendrecv a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=rtpmap:4 G723/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:97 iLBC/8000 a=fmtp:97 mode=20 a=rtpmap:9 G722/8000 a=rtpmap:3 GSM/8000 a=ptime:20 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-11 [5] 2009/01/08 14:18:58: SIP Tx udp:xx.xx.xxx.xx:41365: SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK9d3cbb85fe454727;rport=41365;received=xx.xx.xxx .xx From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58005 INVITE Content-Length: 0 [5] 2009/01/08 14:18:58: SIP Tx udp:xx.xx.xxx.xx:41365: SIP/2.0 401 Authentication Required Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK9d3cbb85fe454727;rport=41365;received=xx.xx.xxx .xx From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58005 INVITE User-Agent: MIKE/3.1.1.3110 WWW-Authenticate: Digest realm="our.company.com",nonce="9187416fad0b35ed973e718a1e137b40",domain="sip:911@our.company.com",algorithm=MD5 Content-Length: 0 [5] 2009/01/08 14:18:58: SIP Rx udp:xx.xx.xxx.xx:41365: ACK sip:911@our.company.com SIP/2.0 Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK9d3cbb85fe454727 From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Contact: <sip:2486@192.168.2.160:5060;transport=udp> Supported: path Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58005 ACK User-Agent: Grandstream GXP2000 1.1.6.44 Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK,MESSAGE Content-Length: 0 [5] 2009/01/08 14:18:58: SIP Rx udp:xx.xx.xxx.xx:41365: INVITE sip:911@our.company.com SIP/2.0 Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK01bfde22a7e456d4 From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com> Contact: <sip:2486@192.168.2.160:5060;transport=udp> Supported: replaces, timer, path Authorization: Digest username="2486", realm="our.company.com", algorithm=MD5, uri="sip:911@our.company.com", nonce="9187416fad0b35ed973e718a1e137b40", response="4aefc8322bfd5e97ccd41583d0524294" Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58006 INVITE User-Agent: Grandstream GXP2000 1.1.6.44 Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK,MESSAGE Content-Type: application/sdp Content-Length: 406 v=0 o=2486 8000 8001 IN IP4 192.168.2.160 s=SIP Call c=IN IP4 192.168.2.160 t=0 0 m=audio 5066 RTP/AVP 0 8 18 4 2 97 9 3 101 a=sendrecv a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=rtpmap:4 G723/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:97 iLBC/8000 a=fmtp:97 mode=20 a=rtpmap:9 G722/8000 a=rtpmap:3 GSM/8000 a=ptime:20 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-11 [5] 2009/01/08 14:18:58: SIP Tx udp:xx.xx.xxx.xx:41365: SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK01bfde22a7e456d4;rport=41365;received=xx.xx.xxx .xx From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58006 INVITE Content-Length: 0 [5] 2009/01/08 14:18:58: SIP Tx udp:208.71.179.10:5060: INVITE sip:911@208.71.179.10;user=phone SIP/2.0 Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;branch=z9hG4bK-3db0bd43de88e63a5f05ffc2f31ea103;rport From: "2486 2486" <sip:12486@our.company.com;user=phone>;tag=2011644075 To: <sip:911@208.71.179.10;user=phone> Call-ID: dc81ee01@pbx CSeq: 27504 INVITE Max-Forwards: 70 Contact: <sip:12486@xx.xxx.xxx.xxx:5060;transport=udp> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: MIKE/3.1.1.3110 P-Asserted-Identity: "2486 2486" <sip:12486@our.company.com;user=phone> Content-Type: application/sdp Content-Length: 300 v=0 o=- 1202781086 1202781086 IN IP4 xx.xxx.xxx.xxx s=- c=IN IP4 xx.xxx.xxx.xxx t=0 0 m=audio 17420 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendrecv [5] 2009/01/08 14:18:58: SIP Rx udp:208.71.179.138:5060: SIP/2.0 100 Trying Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;branch=z9hG4bK-3db0bd43de88e63a5f05ffc2f31ea103;received=xx.xxx.xxx.xxx;rport=5060 From: "2486 2486" <sip:12486@our.company.com;user=phone>;tag=2011644075 To: <sip:911@208.71.179.10;user=phone> Call-ID: dc81ee01@pbx CSeq: 27504 INVITE User-Agent: 911Enable SBC1 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:911@208.71.179.138> Content-Length: 0 [3] 2009/01/08 14:18:58: Could not open WAV file audio_moh/noise.wav [5] 2009/01/08 14:18:58: SIP Tx udp:xx.xx.xxx.xx:41365: SIP/2.0 183 Ringing Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK01bfde22a7e456d4;rport=41365;received=xx.xx.xxx .xx From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58006 INVITE Contact: <sip:2486@xx.xxx.xxx.xxx:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: MIKE/3.1.1.3110 Content-Type: application/sdp Content-Length: 312 v=0 o=- 1172077554 1172077554 IN IP4 xx.xxx.xxx.xxx s=- c=IN IP4 xx.xxx.xxx.xxx t=0 0 m=audio 25236 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=sendrecv [3] 2009/01/08 14:18:58: Could not open WAV file audio_moh/noise.wav [3] 2009/01/08 14:18:58: Last message repeated 2 times [5] 2009/01/08 14:18:58: SIP Rx udp:208.71.179.138:5060: SIP/2.0 180 Ringing Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;branch=z9hG4bK-3db0bd43de88e63a5f05ffc2f31ea103;received=xx.xxx.xxx.xxx;rport=5060 From: "2486 2486" <sip:12486@our.company.com;user=phone>;tag=2011644075 To: <sip:911@208.71.179.10;user=phone>;tag=as5af89d5b Call-ID: dc81ee01@pbx CSeq: 27504 INVITE User-Agent: 911Enable SBC1 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:911@208.71.179.138> Content-Length: 0 [5] 2009/01/08 14:18:59: SIP Tr udp:xx.xx.xxx.xx:41365: SIP/2.0 183 Ringing Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK01bfde22a7e456d4;rport=41365;received=xx.xx.xxx .xx From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58006 INVITE Contact: <sip:2486@xx.xxx.xxx.xxx:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: MIKE/3.1.1.3110 Content-Type: application/sdp Content-Length: 312 v=0 o=- 1172077554 1172077554 IN IP4 xx.xxx.xxx.xxx s=- c=IN IP4 xx.xxx.xxx.xxx t=0 0 m=audio 25236 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=sendrecv [5] 2009/01/08 14:18:59: SIP Rx udp:208.71.179.138:5060: SIP/2.0 180 Ringing Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;branch=z9hG4bK-3db0bd43de88e63a5f05ffc2f31ea103;received=xx.xxx.xxx.xxx;rport=5060 From: "2486 2486" <sip:12486@our.company.com;user=phone>;tag=2011644075 To: <sip:911@208.71.179.10;user=phone>;tag=as5af89d5b Call-ID: dc81ee01@pbx CSeq: 27504 INVITE User-Agent: 911Enable SBC1 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:911@208.71.179.138> Content-Length: 0 [5] 2009/01/08 14:19:00: SIP Tr udp:xx.xx.xxx.xx:41365: SIP/2.0 183 Ringing Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK01bfde22a7e456d4;rport=41365;received=xx.xx.xxx .xx From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58006 INVITE Contact: <sip:2486@xx.xxx.xxx.xxx:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: MIKE/3.1.1.3110 Content-Type: application/sdp Content-Length: 312 v=0 o=- 1172077554 1172077554 IN IP4 xx.xxx.xxx.xxx s=- c=IN IP4 xx.xxx.xxx.xxx t=0 0 m=audio 25236 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=sendrecv [5] 2009/01/08 14:19:02: SIP Rx udp:208.71.179.138:5060: SIP/2.0 200 OK Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;branch=z9hG4bK-3db0bd43de88e63a5f05ffc2f31ea103;received=xx.xxx.xxx.xxx;rport=5060 From: "2486 2486" <sip:12486@our.company.com;user=phone>;tag=2011644075 To: <sip:911@208.71.179.10;user=phone>;tag=as5af89d5b Call-ID: dc81ee01@pbx CSeq: 27504 INVITE User-Agent: 911Enable SBC1 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:911@208.71.179.138> Content-Type: application/sdp Content-Length: 266 v=0 o=root 4340 4340 IN IP4 208.71.179.138 s=session c=IN IP4 208.71.179.138 t=0 0 m=audio 16626 RTP/AVP 0 8 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv [5] 2009/01/08 14:19:02: SIP Tx udp:208.71.179.138:5060: ACK sip:911@208.71.179.138 SIP/2.0 Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;branch=z9hG4bK-0181ff85dcdfba9a576b17d4e9524947;rport From: "2486 2486" <sip:12486@our.company.com;user=phone>;tag=2011644075 To: <sip:911@208.71.179.10;user=phone>;tag=as5af89d5b Call-ID: dc81ee01@pbx CSeq: 27504 ACK Max-Forwards: 70 Contact: <sip:12486@xx.xxx.xxx.xxx:5060;transport=udp> P-Asserted-Identity: "2486 2486" <sip:12486@our.company.com;user=phone> Content-Length: 0 [5] 2009/01/08 14:19:02: SIP Tx udp:xx.xx.xxx.xx:41365: SIP/2.0 200 Ok Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK01bfde22a7e456d4;rport=41365;received=xx.xx.xxx .xx From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58006 INVITE Contact: <sip:2486@xx.xxx.xxx.xxx:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: MIKE/3.1.1.3110 Content-Type: application/sdp Content-Length: 312 v=0 o=- 1172077554 1172077554 IN IP4 xx.xxx.xxx.xxx s=- c=IN IP4 xx.xxx.xxx.xxx t=0 0 m=audio 25236 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=sendrecv [5] 2009/01/08 14:19:02: SIP Rx udp:xx.xx.xxx.xx:41365: ACK sip:2486@xx.xxx.xxx.xxx:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK081dc496ab17cc6f From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Contact: <sip:2486@192.168.2.160:5060;transport=udp> Supported: path Authorization: Digest username="2486", realm="our.company.com", algorithm=MD5, uri="sip:911@our.company.com", nonce="9187416fad0b35ed973e718a1e137b40", response="4aefc8322bfd5e97ccd41583d0524294" Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58006 ACK User-Agent: Grandstream GXP2000 1.1.6.44 Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK,MESSAGE Content-Length: 0 [5] 2009/01/08 14:19:13: SIP Rx udp:xx.xx.xxx.xx:41365: BYE sip:2486@xx.xxx.xxx.xxx:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK15d0c4a9ce79d33c From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Supported: path Authorization: Digest username="2486", realm="our.company.com", algorithm=MD5, uri="sip:2486@xx.xxx.xxx.xxx:5060", nonce="9187416fad0b35ed973e718a1e137b40", response="27e6d22da22aff2904d7eb7bf9db8275" Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58007 BYE User-Agent: Grandstream GXP2000 1.1.6.44 Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK,MESSAGE Content-Length: 0 [5] 2009/01/08 14:19:13: SIP Tx udp:xx.xx.xxx.xx:41365: SIP/2.0 200 Ok Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK15d0c4a9ce79d33c;rport=41365;received=xx.xx.xxx .xx From: "2486 2486 (MIKE)" <sip:2486@our.company.com>;tag=0bb7fa864496093b To: <sip:911@our.company.com>;tag=d471b9f82e Call-ID: d6b13bf64de671df@192.168.2.160 CSeq: 58007 BYE Contact: <sip:2486@xx.xxx.xxx.xxx:5060> User-Agent: MIKE/3.1.1.3110 RTP-RxStat: Dur=15,Pkt=752,Oct=129344,Underun=0 RTP-TxStat: Dur=12,Pkt=732,Oct=125904 Content-Length: 0 [5] 2009/01/08 14:19:13: SIP Tx udp:208.71.179.138:5060: BYE sip:911@208.71.179.138 SIP/2.0 Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;branch=z9hG4bK-99b5921b9df76d3407a2b130263d0ab0;rport From: "2486 2486" <sip:12486@our.company.com;user=phone>;tag=2011644075 To: <sip:911@208.71.179.10;user=phone>;tag=as5af89d5b Call-ID: dc81ee01@pbx CSeq: 27505 BYE Max-Forwards: 70 Contact: <sip:12486@xx.xxx.xxx.xxx:5060;transport=udp> RTP-RxStat: Dur=15,Pkt=562,Oct=96664,Underun=0 RTP-TxStat: Dur=12,Pkt=583,Oct=100276 P-Asserted-Identity: "2486 2486" <sip:12486@our.company.com;user=phone> Content-Length: 0 [5] 2009/01/08 14:19:13: SIP Rx udp:208.71.179.138:5060: SIP/2.0 200 OK Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;branch=z9hG4bK-99b5921b9df76d3407a2b130263d0ab0;received=xx.xxx.xxx.xxx;rport=5060 From: "2486 2486" <sip:12486@our.company.com;user=phone>;tag=2011644075 To: <sip:911@208.71.179.10;user=phone>;tag=as5af89d5b Call-ID: dc81ee01@pbx CSeq: 27505 BYE User-Agent: 911Enable SBC1 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:911@208.71.179.138> Content-Length: 0 [5] 2009/01/08 14:19:13: BYE Response: Terminate dc81ee01@pbx [5] 2009/01/08 14:19:15: SIP Rx udp:xx.xx.xxx.xx:25489: BYE sip:2486@xx.xxx.xxx.xxx:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.2.97:5060;branch=z9hG4bK-20442e27 From: <sip:2486@our.company.com>;tag=2979a3c0d2d91af0o0 To: <sip:15147452143@our.company.com>;tag=7489e2f23f Call-ID: 9f8ab000-e2017bb0@192.168.2.97 CSeq: 103 BYE Max-Forwards: 70 Authorization: Digest username="2486",realm="our.company.com",nonce="ade9fa29951e53261f78d901a54ceb08",uri="sip:2486@xx.xxx.xxx.xxx:5060",algorithm=MD5,response="5e778d6fe7153adcce8c2101215b6264" User-Agent: Linksys/SPA962-6.1.3(a) Content-Length: 0 [5] 2009/01/08 14:19:15: SIP Tx udp:xx.xx.xxx.xx:25489: SIP/2.0 200 Ok Via: SIP/2.0/UDP 192.168.2.97:5060;branch=z9hG4bK-20442e27;rport=25489;received=xx.xx.xxx.xx From: <sip:2486@our.company.com>;tag=2979a3c0d2d91af0o0 To: <sip:15147452143@our.company.com>;tag=7489e2f23f Call-ID: 9f8ab000-e2017bb0@192.168.2.97 CSeq: 103 BYE Contact: <sip:2486@xx.xxx.xxx.xxx:5060> User-Agent: MIKE/3.1.1.3110 RTP-RxStat: Dur=79,Pkt=2655,Oct=662216,Underun=4 RTP-TxStat: Dur=77,Pkt=2642,Oct=665784 Content-Length: 0 [5] 2009/01/08 14:19:15: SIP Tx udp:69.25.128.195:5060: BYE sip:15147452143@69.25.128.204:5064 SIP/2.0 Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;branch=z9hG4bK-2d80f78ef41880ef09ef02c6170b78df;rport Route: <sip:69.25.128.195;lr=on> From: "2486 2486" <sip:9879879877@our.company.com;user=phone>;tag=659172529 To: <sip:15147452143@69.25.128.195;user=phone>;tag=as64abbccc Call-ID: e1794021@pbx CSeq: 19490 BYE Max-Forwards: 70 Contact: <sip:9879879877@xx.xxx.xxx.xxx:5060;transport=udp> RTP-RxStat: Dur=79,Pkt=3851,Oct=662372,Underun=5 RTP-TxStat: Dur=77,Pkt=3852,Oct=657708 P-Asserted-Identity: "2486 2486" <sip:9879879877@our.company.com;user=phone> Content-Length: 0 [5] 2009/01/08 14:19:15: SIP Rx udp:69.25.128.195:5060: SIP/2.0 200 OK Via: SIP/2.0/UDP xx.xxx.xxx.xxx:5060;received=xx.xxx.xxx.xxx;branch=z9hG4bK-2d80f78ef41880ef09ef02c6170b78df;rport=5060 From: "2486 2486" <sip:9879879877@our.company.com;user=phone>;tag=659172529 To: <sip:15147452143@69.25.128.195;user=phone>;tag=as64abbccc Call-ID: e1794021@pbx CSeq: 19490 BYE User-Agent: TSG_Global_GW Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:15147452143@69.25.128.204:5064> Content-Length: 0 [5] 2009/01/08 14:19:15: BYE Response: Terminate e1794021@pbx Quote Link to comment Share on other sites More sharing options...
pbx support Posted January 8, 2009 Report Share Posted January 8, 2009 this is my call to enable 911, and thier system tryes calling us back... Based on this log the call from "2486 2486 (MIKE)" to 911 went fine. Interestingly, 2486 and 911 are on the same domain? Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted January 9, 2009 Author Report Share Posted January 9, 2009 i added to log the trunk events, ill set up another test call with enable 911 Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted January 9, 2009 Author Report Share Posted January 9, 2009 THIS IS ME CALLING THEM WITHOUT THE PREFIX OF 1 ON THAT TRUNK------------ [3] 2009/01/09 11:37:05: Could not open WAV file audio_moh/noise.wav [3] 2009/01/09 11:37:05: Last message repeated 7 times [5] 2009/01/09 11:37:05: SIP Rx udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: INVITE sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM SIP/2.0 Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK0730087281b33c03 From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM> Contact: <sip:2486@192.168.2.160:5060;transport=udp> Supported: replaces, timer, path Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36154 INVITE User-Agent: Grandstream GXP2000 1.1.6.44 Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK,MESSAGE Content-Type: application/sdp Content-Length: 406 v=0 o=2486 8000 8000 IN IP4 192.168.2.160 s=SIP Call c=IN IP4 192.168.2.160 t=0 0 m=audio 5092 RTP/AVP 0 8 18 4 2 97 9 3 101 a=sendrecv a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=rtpmap:4 G723/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:97 iLBC/8000 a=fmtp:97 mode=20 a=rtpmap:9 G722/8000 a=rtpmap:3 GSM/8000 a=ptime:20 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-11 [5] 2009/01/09 11:37:05: Identify trunk (domain name match) 39 [5] 2009/01/09 11:37:05: SIP Tx udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK0730087281b33c03;rport=41365;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX From: "2486" <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=dd5a7a0bb3 Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36154 INVITE Content-Length: 0 [5] 2009/01/09 11:37:05: SIP Tx udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: SIP/2.0 401 Authentication Required Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK0730087281b33c03;rport=41365;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=dd5a7a0bb3 Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36154 INVITE User-Agent: ----/3.1.1.3110 WWW-Authenticate: Digest realm="COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM",nonce="84742eb46686fb7e690d86bec8b9381b",domain="sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM",algorithm=MD5 Content-Length: 0 [3] 2009/01/09 11:37:05: Could not open WAV file audio_moh/noise.wav [3] 2009/01/09 11:37:05: Last message repeated 2 times [5] 2009/01/09 11:37:05: SIP Rx udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: ACK sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM SIP/2.0 Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK0730087281b33c03 From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=dd5a7a0bb3 Contact: <sip:2486@192.168.2.160:5060;transport=udp> Supported: path Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36154 ACK User-Agent: Grandstream GXP2000 1.1.6.44 Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK,MESSAGE Content-Length: 0 [3] 2009/01/09 11:37:05: Could not open WAV file audio_moh/noise.wav [5] 2009/01/09 11:37:05: SIP Rx udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: INVITE sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM SIP/2.0 Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK328bcb5b613c47eb From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM> Contact: <sip:2486@192.168.2.160:5060;transport=udp> Supported: replaces, timer, path Authorization: Digest username="2486", realm="COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM", algorithm=MD5, uri="sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM", nonce="84742eb46686fb7e690d86bec8b9381b", response="dd3d398922646124171219c1334aea69" Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36155 INVITE User-Agent: Grandstream GXP2000 1.1.6.44 Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK,MESSAGE Content-Type: application/sdp Content-Length: 406 v=0 o=2486 8000 8001 IN IP4 192.168.2.160 s=SIP Call c=IN IP4 192.168.2.160 t=0 0 m=audio 5092 RTP/AVP 0 8 18 4 2 97 9 3 101 a=sendrecv a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=rtpmap:4 G723/8000 a=rtpmap:2 G726-32/8000 a=rtpmap:97 iLBC/8000 a=fmtp:97 mode=20 a=rtpmap:9 G722/8000 a=rtpmap:3 GSM/8000 a=ptime:20 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-11 [5] 2009/01/09 11:37:05: SIP Tx udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK328bcb5b613c47eb;rport=41365;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=dd5a7a0bb3 Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36155 INVITE Content-Length: 0 [5] 2009/01/09 11:37:05: SIP Tx udp:208.71.179.10:5060: INVITE sip:911@208.71.179.10;user=phone SIP/2.0 Via: SIP/2.0/UDP XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060;branch=z9hG4bK-d11d73fb59b33e39c5005100ba9ff965;rport From: "2486" <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=1641834112 To: <sip:911@208.71.179.10;user=phone> Call-ID: d8ff6a4f@pbx CSeq: 31628 INVITE Max-Forwards: 70 Contact: <sip:2486@XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060;transport=udp> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: ----/3.1.1.3110 P-Asserted-Identity: "2486" <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM> Content-Type: application/sdp Content-Length: 298 v=0 o=- 203250974 203250974 IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX s=- c=IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX t=0 0 m=audio 56660 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendrecv [5] 2009/01/09 11:37:05: SIP Rx udp:208.71.179.138:5060: SIP/2.0 100 Trying Via: SIP/2.0/UDP XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060;branch=z9hG4bK-d11d73fb59b33e39c5005100ba9ff965;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX;rport=5060 From: "2486" <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=1641834112 To: <sip:911@208.71.179.10;user=phone> Call-ID: d8ff6a4f@pbx CSeq: 31628 INVITE User-Agent: 911Enable SBC1 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:911@208.71.179.138> Content-Length: 0 [5] 2009/01/09 11:37:05: SIP Tx udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: SIP/2.0 183 Ringing Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK328bcb5b613c47eb;rport=41365;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=dd5a7a0bb3 Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36155 INVITE Contact: <sip:2486@XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: ----/3.1.1.3110 Content-Type: application/sdp Content-Length: 312 v=0 o=- 1270820695 1270820695 IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX s=- c=IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX t=0 0 m=audio 28142 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=sendrecv [5] 2009/01/09 11:37:05: SIP Rx udp:208.71.179.138:5060: SIP/2.0 180 Ringing Via: SIP/2.0/UDP XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060;branch=z9hG4bK-d11d73fb59b33e39c5005100ba9ff965;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX;rport=5060 From: "2486" <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=1641834112 To: <sip:911@208.71.179.10;user=phone>;tag=as0c12f027 Call-ID: d8ff6a4f@pbx CSeq: 31628 INVITE User-Agent: 911Enable SBC1 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:911@208.71.179.138> Content-Length: 0 [3] 2009/01/09 11:37:06: Could not open WAV file audio_moh/noise.wav [3] 2009/01/09 11:37:06: Last message repeated 15 times [5] 2009/01/09 11:37:06: SIP Tr udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: SIP/2.0 183 Ringing Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK328bcb5b613c47eb;rport=41365;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=dd5a7a0bb3 Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36155 INVITE Contact: <sip:2486@XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: ----/3.1.1.3110 Content-Type: application/sdp Content-Length: 312 v=0 o=- 1270820695 1270820695 IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX s=- c=IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX t=0 0 m=audio 28142 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=sendrecv [5] 2009/01/09 11:37:06: SIP Rx udp:208.71.179.138:5060: SIP/2.0 180 Ringing Via: SIP/2.0/UDP XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060;branch=z9hG4bK-d11d73fb59b33e39c5005100ba9ff965;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX;rport=5060 From: "2486" <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=1641834112 To: <sip:911@208.71.179.10;user=phone>;tag=as0c12f027 Call-ID: d8ff6a4f@pbx CSeq: 31628 INVITE User-Agent: 911Enable SBC1 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:911@208.71.179.138> Content-Length: 0 [5] 2009/01/09 11:37:07: SIP Tr udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: SIP/2.0 183 Ringing Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK328bcb5b613c47eb;rport=41365;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=dd5a7a0bb3 Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36155 INVITE Contact: <sip:2486@XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: ----/3.1.1.3110 Content-Type: application/sdp Content-Length: 312 v=0 o=- 1270820695 1270820695 IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX s=- c=IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX t=0 0 m=audio 28142 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=sendrecv [5] 2009/01/09 11:37:08: SIP Rx udp:208.71.179.138:5060: SIP/2.0 200 OK Via: SIP/2.0/UDP XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060;branch=z9hG4bK-d11d73fb59b33e39c5005100ba9ff965;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX;rport=5060 From: "2486" <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=1641834112 To: <sip:911@208.71.179.10;user=phone>;tag=as0c12f027 Call-ID: d8ff6a4f@pbx CSeq: 31628 INVITE User-Agent: 911Enable SBC1 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:911@208.71.179.138> Content-Type: application/sdp Content-Length: 266 v=0 o=root 4340 4340 IN IP4 208.71.179.138 s=session c=IN IP4 208.71.179.138 t=0 0 m=audio 10004 RTP/AVP 0 8 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv [5] 2009/01/09 11:37:08: SIP Tx udp:208.71.179.138:5060: ACK sip:911@208.71.179.138 SIP/2.0 Via: SIP/2.0/UDP XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060;branch=z9hG4bK-c8cb44e3c04a96b83d49cf9a900256a3;rport From: "2486" <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=1641834112 To: <sip:911@208.71.179.10;user=phone>;tag=as0c12f027 Call-ID: d8ff6a4f@pbx CSeq: 31628 ACK Max-Forwards: 70 Contact: <sip:2486@XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060;transport=udp> P-Asserted-Identity: "2486" <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM> Content-Length: 0 [5] 2009/01/09 11:37:08: SIP Tx udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: SIP/2.0 200 Ok Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK328bcb5b613c47eb;rport=41365;received=XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=dd5a7a0bb3 Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36155 INVITE Contact: <sip:2486@XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: ----/3.1.1.3110 Content-Type: application/sdp Content-Length: 312 v=0 o=- 1270820695 1270820695 IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX s=- c=IN IP4 XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX t=0 0 m=audio 28142 RTP/AVP 0 8 3 18 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=sendrecv [5] 2009/01/09 11:37:08: SIP Rx udp:XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:41365: ACK sip:2486@XX.(IP ADDRESS WHERE THE PHONE IS LOCATED).XX:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.2.160:5060;branch=z9hG4bK58bd874fda3fd108 From: "2486 " <sip:2486@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=bd4300c1d1a98b7c To: <sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM>;tag=dd5a7a0bb3 Contact: <sip:2486@192.168.2.160:5060;transport=udp> Supported: path Authorization: Digest username="2486", realm="COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM", algorithm=MD5, uri="sip:911@COMPANY1.(DOMAIN POINTED TO PBXNSIP SERVER)OURCOMPANY.COM", nonce="84742eb46686fb7e690d86bec8b9381b", response="dd3d398922646124171219c1334aea69" Call-ID: 828c34a6ddc73d7b@192.168.2.160 CSeq: 36155 ACK User-Agent: Grandstream GXP2000 1.1.6.44 Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK,MESSAGE Content-Length: 0 HERE IS THEM CALLING ME BACK------------ [5] 2009/01/09 11:38:22: SIP Rx udp:208.71.179.138:5060: INVITE sip:2486@XX.(SERVERS IP ADDRESS).XX SIP/2.0 Via: SIP/2.0/UDP 208.71.179.138:5060;branch=z9hG4bK69c0fa3b;rport From: "5147452143" <sip:5147452143@208.71.179.138>;tag=as19e804c3 To: <sip:2486@XX.(SERVERS IP ADDRESS).XX> Contact: <sip:5147452143@208.71.179.138> Call-ID: 3f588d5e4ed06a425ead36417c5273a1@208.71.179.138 CSeq: 102 INVITE User-Agent: 911Enable SBC1 Max-Forwards: 70 Date: Fri, 09 Jan 2009 16:40:45 GMT Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Content-Type: application/sdp Content-Length: 266 v=0 o=root 4340 4340 IN IP4 208.71.179.138 s=session c=IN IP4 208.71.179.138 t=0 0 m=audio 18710 RTP/AVP 0 8 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv [5] 2009/01/09 11:38:22: SIP Tx udp:208.71.179.138:5060: SIP/2.0 100 Trying Via: SIP/2.0/UDP 208.71.179.138:5060;branch=z9hG4bK69c0fa3b;rport=5060 From: "5147452143" <sip:5147452143@208.71.179.138>;tag=as19e804c3 To: <sip:2486@XX.(SERVERS IP ADDRESS).XX>;tag=401db7e358 Call-ID: 3f588d5e4ed06a425ead36417c5273a1@208.71.179.138 CSeq: 102 INVITE Content-Length: 0 [5] 2009/01/09 11:38:22: SIP Tx udp:208.71.179.138:5060: SIP/2.0 404 Not Found Via: SIP/2.0/UDP 208.71.179.138:5060;branch=z9hG4bK69c0fa3b;rport=5060 From: "5147452143" <sip:5147452143@208.71.179.138>;tag=as19e804c3 To: <sip:2486@XX.(SERVERS IP ADDRESS).XX>;tag=401db7e358 Call-ID: 3f588d5e4ed06a425ead36417c5273a1@208.71.179.138 CSeq: 102 INVITE Contact: <sip:2486@XX.(SERVERS IP ADDRESS).XX:5060> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: -----/3.1.1.3110 Content-Length: 0 [5] 2009/01/09 11:38:22: Last message repeated 2 times [5] 2009/01/09 11:38:22: SIP Rx udp:208.71.179.138:5060: ACK sip:2486@XX.(SERVERS IP ADDRESS).XX SIP/2.0 Via: SIP/2.0/UDP 208.71.179.138:5060;branch=z9hG4bK69c0fa3b;rport From: "5147452143" <sip:5147452143@208.71.179.138>;tag=as19e804c3 To: <sip:2486@XX.(SERVERS IP ADDRESS).XX>;tag=401db7e358 Contact: <sip:5147452143@208.71.179.138> Call-ID: 3f588d5e4ed06a425ead36417c5273a1@208.71.179.138 CSeq: 102 ACK User-Agent: 911Enable SBC1 Max-Forwards: 70 Content-Length: 0 Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 10, 2009 Report Share Posted January 10, 2009 You need to turn the logging on ("Log SIP events" and "Log trunk events"). The SIP messages are good, but we need to understand what the PBX makes out of it. Set the log level to 8, then you will see additional messages that tell you why the PBX cannot find the destination of the call. In the log you see what user name the PBX is looking for and what trunk was identified. Maybe you did not specify the outbound proxy of the trunk or the extension does not exist. With the right logging, such an issue can be resolved quickly. Quote Link to comment Share on other sites More sharing options...
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