Henrikt Posted May 16 Report Share Posted May 16 Hi. I have a customer who requests an option for you to press 1 to receive an SMS with a link to a website. Has anyone solved this via an Action URL or has an idea ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 16 Report Share Posted May 16 You can use the SMS policy for that? The link would just be part of an auto response message. Quote Link to comment Share on other sites More sharing options...
Henrikt Posted May 16 Author Report Share Posted May 16 Thanks. Did you have a guide, so i can try it. I have to be an options for the incomming caller, to Press 1 to receive the sms Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 16 Report Share Posted May 16 Oh that one you can do in a call queue under "Caller Options". Quote Link to comment Share on other sites More sharing options...
Vernon Posted May 16 Report Share Posted May 16 3 minutes ago, Vodia PBX said: Caller Options Does that send to all the registered agents or logged in agents? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 16 Report Share Posted May 16 32 minutes ago, Vernon said: Does that send to all the registered agents or logged in agents? That would send the SMS to the caller... Or did I mix a topic up Quote Link to comment Share on other sites More sharing options...
Henrikt Posted May 17 Author Report Share Posted May 17 Call queue? i create an auto attandant. “If you want a sms with the link press 1 or wait” if the caller Press 1 the PBX have to sent a sms to the caller with a link to a HomePage” Is it possible? thanks in advance Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 17 Report Share Posted May 17 14 hours ago, Henrikt said: Is it possible? Right now only the queue has it. You could use queue as a workaround for now. Quote Link to comment Share on other sites More sharing options...
Vernon Posted May 21 Report Share Posted May 21 On 5/16/2024 at 4:49 PM, Vodia PBX said: That would send the SMS to the caller... Or did I mix a topic up No it was my mistake. I thought this was for the agents/extensions to be sent a text alert/sms similar to how you can have the extension call a supervisor when a message is not retrieved. I misunderstood Henrikt. Quote Link to comment Share on other sites More sharing options...
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