Ganesh Posted July 17, 2007 Report Share Posted July 17, 2007 Currently there is only an intranet directory database with our customer which contains their employees name and extension. They require a button next to the name so that when they click the button, pbxnsip will initiate the call for them. Meaning, pbxnsip will handshake both the caller (the person who clicks) and the other person (the name at the directory). We would like to know if you can design the click to call features for our client. Regards Ganesh Neelakantan Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 17, 2007 Report Share Posted July 17, 2007 There are two ways to address this. The first is to generate links that initiate remote calls from the PBX. Those links are e.g. included in emails that are sent after missing a call. Unfortunately the Wiki is down at the moment (grrr), so I cannot show you the link. The second possiblity is to use the TSP (TAPI Service provider). This feature will be available in the 2.1 release. We are testing it and it seems to be "okay" (another link on the Wiki grrrr). The good thing about this is that the TAPI support of the address books of the world is generally great, and we can just use all these wonderful tools to fetch telephone numbers. Quote Link to comment Share on other sites More sharing options...
hosted Posted July 18, 2007 Report Share Posted July 18, 2007 what is the timeframe for 2.1? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 18, 2007 Report Share Posted July 18, 2007 what is the timeframe for 2.1? We are talking here about a few weeks here. If you like you can download a beta version. We will post something in the annoucement forum later. Quote Link to comment Share on other sites More sharing options...
hosted Posted July 18, 2007 Report Share Posted July 18, 2007 We are talking here about a few weeks here. If you like you can download a beta version. We will post something in the annoucement forum later. whats the url to the beta? Quote Link to comment Share on other sites More sharing options...
Ganesh Posted July 30, 2007 Author Report Share Posted July 30, 2007 This customer has the existing database in mysql and language of the intranet site is jsp. The fields shown in the screen correspond to the following table.field: Company = aa_hierachy.countryCode Department = aa_hierachy.deptCode Section = aa_hierachy.sectionCode Staff Number = aa_hierachy.staffNumber Name = security_user.firstName Office Direct Line = aa_hierachy.contactOfficeDirectLineNumber Office Ext = aa_hierachy.contactOfficeGeneralNumber Handphone = aa_hierachy.contactHpNumber Email = security_user.email1 If we use TSP can get something like this with a "click to dial" added? or can this directory be integrated to 2.1 with click to dial? Basically the customer wants to use the existing database and is looking for application that can integrate and work with it. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 31, 2007 Report Share Posted July 31, 2007 We also wrote something up a thttp://wiki.pbxnsip.com/index.php/Click_To_Dial. Quote Link to comment Share on other sites More sharing options...
RobertO Posted November 29, 2007 Report Share Posted November 29, 2007 We also wrote something up a thttp://wiki.pbxnsip.com/index.php/Click_To_Dial. Is it possible to have a domain admin account that is allowed to dial in behalf of an other account. We have a software where the users are already authenticated. It would be nice to have one technical user account on the server that is allowed to dial for another user. So we don't have to put all passwords from all users in our software. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 30, 2007 Report Share Posted November 30, 2007 Currently we are investigating if we should just support CSTA. Seems that this supported by a coiple of other tools. Quote Link to comment Share on other sites More sharing options...
RobertO Posted December 21, 2007 Report Share Posted December 21, 2007 Is it possible to tell the PBX to dial out directly when the URL is called. In the moment we have to press "1" to start calling. Quote Link to comment Share on other sites More sharing options...
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