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REQUEST: Better ACD


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Right now the ACD distribution is random.

 

would be nice to also have:

 

fewestcalls - ring the one with fewest completed calls from this queue

leastrecent - ring interface which was least recently called by this queue

roundrobin - take turns ringing each available interface

ringall - ring all available channels until one answers

 

I know you can do ringall in hunt groups. but this ACD function would be nice also for ACD statics.

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  • 8 months later...

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