Vodia support Posted April 18, 2009 Report Share Posted April 18, 2009 HI YA'LL so this is the link to start http://wiki.pbxnsip.com/index.php/Setup_the_free_demo_system know I followed the steps as describe Once the phone is registered and the trunk is registered (200 OK in status screen) will be stated in the pbx interface, now, when i try to make a call on the soft phone, it says the call failed, it also says user does not exist, know i followed the call centric tutorial on how to set the pbx extension and trunks, why am i getting this error? I am nooob so can anyone light sum light hrr. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted April 18, 2009 Report Share Posted April 18, 2009 To keep things simple: #1- lets forget about callcentric for now #2-Is the pbxnsip install on one computer and the softphone on another? is it windows? #3-can you ping the server (pbxnsip) server from the pc with the xlite installed? #4- i think by default there is an extension 40 with password of 40. Is that what you are using to setup xlite? (softphone) #5-if you dial 840 (to dial voicemail) do you get the voice mail prompt? some quick ideas matt Quote Link to comment Share on other sites More sharing options...
Vodia support Posted April 18, 2009 Author Report Share Posted April 18, 2009 To keep things simple:#1- lets forget about callcentric for now #2-Is the pbxnsip install on one computer and the softphone on another? is it windows? #3-can you ping the server (pbxnsip) server from the pc with the xlite installed? #4- i think by default there is an extension 40 with password of 40. Is that what you are using to setup xlite? (softphone) #5-if you dial 840 (to dial voicemail) do you get the voice mail prompt? some quick ideas matt #2 the pbxsip is install on my windows but i don't have the software show up in my programs has a standalone application the soft phone is the only thing visible. #3 not sure how to ping unless through a tutorial. #4 has far as the extension is concern i followed instruction on callcentric.com that lead me to create an extension withing the pbx admin site. #5 i just dial 840 and i did get the voice prompt I was trying to make an outside call but, must i dial the whole number or go to pbx admin and add a short cut for the whole number? Thanks Matt Quote Link to comment Share on other sites More sharing options...
mattlandis Posted April 18, 2009 Report Share Posted April 18, 2009 My steps to testing a systtem: -install and make sure you can login to the system admin. -add 1st extension and make sure it registers (by calling a attendent or voicemail -now add 2nd extension and make sure you can call the 1st and you have good audio. -now add trunk and make sure you have a outgoing dial plan, test outbound call. to setup voip successfully its good to have basic (intermediatte?) networking skills. Ping is just checking basic IP connectivity between to ip devices. ie=Ping xxx.xxx.xxx.xxx (where xxx is an ip address of remote pc you want to check if you can connect to) matt Quote Link to comment Share on other sites More sharing options...
Vodia support Posted April 20, 2009 Author Report Share Posted April 20, 2009 great, i checked my voice mail and set it up, know to my understanding u can only make calls with users,using xlite? and one more question when i downloaded a pbx software, i couldn't see the pbx soft phone on my windows xp any suggestion thank u again 4 replying My steps to testing a systtem: -install and make sure you can login to the system admin. -add 1st extension and make sure it registers (by calling a attendent or voicemail -now add 2nd extension and make sure you can call the 1st and you have good audio. -now add trunk and make sure you have a outgoing dial plan, test outbound call. to setup voip successfully its good to have basic (intermediatte?) networking skills. Ping is just checking basic IP connectivity between to ip devices. ie=Ping xxx.xxx.xxx.xxx (where xxx is an ip address of remote pc you want to check if you can connect to) matt Quote Link to comment Share on other sites More sharing options...
pbx support Posted April 20, 2009 Report Share Posted April 20, 2009 great, i checked my voice mail and set it up, know to my understanding u can only make calls with users,using xlite?and one more question when i downloaded a pbx software, i couldn't see the pbx soft phone on my windows xp any suggestion thank u again 4 replying PBX software will be added to the "Program Files" as a shortcut. It is installed as a service. If you open the "Services", you will see "pbxnsip" as a installed service. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted April 20, 2009 Report Share Posted April 20, 2009 Installing pbxnsip does NOT install a softphone. You download and install that seperately. tx matt Quote Link to comment Share on other sites More sharing options...
Vodia support Posted April 21, 2009 Author Report Share Posted April 21, 2009 Installing pbxnsip does NOT install a softphone. You download and install that seperately. tx matt thanks Matt will look into the trunk to set up outbbound call,will post soon. Quote Link to comment Share on other sites More sharing options...
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