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Monitoring * code DND


olecoot
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I have BLF working with Polycom phones and PBXnSIP. One issue that I have is the ability to monitor when a phone is on DND via the * code (*78). What happens is when you enter *78 on the phone the extension will light on another phone while the DND message is played back. As soon as the message is completed however, the LED on the monitoring phone goes out, because the call completed. At this point the phone being monitored shows no indication that it is still in DND.

 

I know that there is a way to do this with Snom phones (http://forum.pbxnsip.com/index.php?showtop...p;hl=star+codes) but have not been able make this work on the Polycom phones. Has there been any advances in this area?

 

I am using PBXnSIP version 3.1.0.3031 (RedHat Linux) and version 3.1.3.0439 on the Polycom phones.

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I have BLF working with Polycom phones and PBXnSIP. One issue that I have is the ability to monitor when a phone is on DND via the * code (*78). What happens is when you enter *78 on the phone the extension will light on another phone while the DND message is played back. As soon as the message is completed however, the LED on the monitoring phone goes out, because the call completed. At this point the phone being monitored shows no indication that it is still in DND.

 

I know that there is a way to do this with Snom phones (http://forum.pbxnsip.com/index.php?showtop...p;hl=star+codes) but have not been able make this work on the Polycom phones. Has there been any advances in this area?

 

I am using PBXnSIP version 3.1.0.3031 (RedHat Linux) and version 3.1.3.0439 on the Polycom phones.

 

Yea, this is a tricky topic. We have to pretend that there is a phone call on the monitored extension. This is ugly in many ways; for example the Polycom phone has to believe that there is a call going on for hours, days, maybe weeks!

 

Maybe we can add an option that pretends the phone is on a call when it is idle, but on DND...

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