hosted Posted August 18, 2007 Report Share Posted August 18, 2007 Why does a stupid tel: alias count as a license? kinda lame! cause if you give each extension a DID number you have more more licenses for anything else.. paging etc. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 20, 2007 Report Share Posted August 20, 2007 It should not! How do you know it counts as a license? Quote Link to comment Share on other sites More sharing options...
hosted Posted August 23, 2007 Author Report Share Posted August 23, 2007 because i add a tel:ANI to an extension and it says i have no more licenses. I had to delete a hunt group to add it. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 23, 2007 Report Share Posted August 23, 2007 Well, but then you were already on the limit, maybe above it... Quote Link to comment Share on other sites More sharing options...
hosted Posted August 24, 2007 Author Report Share Posted August 24, 2007 limit of what? i though you just said tel: doesnt not need a license..? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 24, 2007 Report Share Posted August 24, 2007 Limit: Number of accounts or extensions. Sometimes, when people start with demo keys, they can create accounts that are later not licensed any more when they get a permanent key. That's what I call over or at the limit. Quote Link to comment Share on other sites More sharing options...
hosted Posted August 25, 2007 Author Report Share Posted August 25, 2007 This is just on a cs410 10 users with DID = 20 accounts which is the limit. But in your first post in this thread you said a tel:alias does NOT count as a license... so now im confused. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 26, 2007 Report Share Posted August 26, 2007 Well what counts are extensions. An extension has one or more primary or alias names, for example "123", "jf" or "tel:2123456789". If the only alias is a tel: alias, well then it counts. If an extension has zero primary or alias names, then it does not exist any more (deleted). Not sure if that made it more clear. Quote Link to comment Share on other sites More sharing options...
hosted Posted August 26, 2007 Author Report Share Posted August 26, 2007 Well what counts are extensions. An extension has one or more primary or alias names, for example "123", "jf" or "tel:2123456789". If the only alias is a tel: alias, well then it counts. If an extension has zero primary or alias names, then it does not exist any more (deleted). Not sure if that made it more clear. I have primary extension = 20 and an alias of tel:801xxxxxxx it is taking a a user license and an extension license.. is that right? if so then in theory if i buy a 10 user license and have 10 DID's i cant do anything else... Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 27, 2007 Report Share Posted August 27, 2007 Look at the file system. There you find the following three directories (amonst others): extensions: Here you find extensions (which are one kind of accounts). The size of this dir is limited by the license parameter "extensions". In the case of an Office 10, you may have up to ten entries in this directory. users: Here you find the "accounts", which may include extensions, auto attendants, conference rooms, and others. The size of this directory is limited by the license key "accounts". In the case of an office 10, the size is limited to something like 20 (not sure), so that you can have also other accounts like auto attendants & Co. user_alias: This dir contains the alias names for accounts, for example "123", "fred.feuerstein" or "tel:123454546". There is no license limitation to the size of this dir. That means you can have hundreds of alias names for one extension, and it would still take only one license. Quote Link to comment Share on other sites More sharing options...
hosted Posted August 27, 2007 Author Report Share Posted August 27, 2007 Look at the file system. There you find the following three directories (amonst others): extensions: Here you find extensions (which are one kind of accounts). The size of this dir is limited by the license parameter "extensions". In the case of an Office 10, you may have up to ten entries in this directory. users: Here you find the "accounts", which may include extensions, auto attendants, conference rooms, and others. The size of this directory is limited by the license key "accounts". In the case of an office 10, the size is limited to something like 20 (not sure), so that you can have also other accounts like auto attendants & Co. user_alias: This dir contains the alias names for accounts, for example "123", "fred.feuerstein" or "tel:123454546". There is no license limitation to the size of this dir. That means you can have hundreds of alias names for one extension, and it would still take only one license. so what you are saying it i can have 100 tel:alias's.. it doesnt count against my licence. so therefore i go back to my original question. All i did was add an tel:alias and it said i didnt have enough licenses. I had to delete a hunt group to add it. Quote Link to comment Share on other sites More sharing options...
hosted Posted August 27, 2007 Author Report Share Posted August 27, 2007 so what you are saying it i can have 100 tel:alias's.. it doesnt count against my licence. so therefore i go back to my original question. All i did was add an tel:alias and it said i didnt have enough licenses. I had to delete a hunt group to add it. BTW the object was in user_alias as 137.xml so im kinda thinking BUG at this point. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 28, 2007 Report Share Posted August 28, 2007 137.xml says that this is the 137th record. Probably some records before that one have already been deleted (when a record gets deleted, the PBX does not rename all other files. This is e.g. useful when a CDR record gets removed). Quote Link to comment Share on other sites More sharing options...
hosted Posted August 29, 2007 Author Report Share Posted August 29, 2007 137.xml says that this is the 137th record. Probably some records before that one have already been deleted (when a record gets deleted, the PBX does not rename all other files. This is e.g. useful when a CDR record gets removed). ok. ill just call it a bug Quote Link to comment Share on other sites More sharing options...
hosted Posted September 6, 2007 Author Report Share Posted September 6, 2007 ok. ill just call it a bug Extensions: 9/10 Accounts: 17/21 very cool But this just goes to prove my point. every DID counts as a license on the "Accounts" which is really bad. because that means I can install a PBX with 10 phones and 10 DID's and the license is FULL! Quote Link to comment Share on other sites More sharing options...
hosted Posted September 6, 2007 Author Report Share Posted September 6, 2007 Now on my PBX I have: Additional license information: Extensions: 10/25 Accounts: 18/100 and thats ok. I can have 25 extensions and 25 DID and still have enough for PBX function. But the CS410 license is way to low. Quote Link to comment Share on other sites More sharing options...
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