pbxuser911 Posted June 24, 2009 Report Share Posted June 24, 2009 Im having a problem with a customer this is how i have it set up you call the DID A Auto Attendant picks up and plays the greeting customer inputs 1 which is set to go to account 020 which is a Hunt group int hat hunt group i have extension 302 to ring at the first stage for 45 then final stage is a voicemail the problem im having is when you input 1, it goes straight to the final stage destination on hunt group / account 020. it doesnt ring the extension first but if i input his extension then it does ring that phone included is a logfile i do see 2 messages which could that be the issue? 1 is: INVITE Response 302 Moved Temporarily 2 is: Hunt member returns error code (1 members) tsfproofing.txt Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted June 24, 2009 Author Report Share Posted June 24, 2009 I do show the phone is registered Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 24, 2009 Report Share Posted June 24, 2009 I do show the phone is registered Can you make sure the phone does not have the call forwarding set locally on that phone? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 25, 2009 Report Share Posted June 25, 2009 1 is: INVITE Response 302 Moved Temporarily Well, that means that phone does not accept the call and requests the PBX to send it to another destination. However, the hunt group does not follow redirections. That is a very good and indended feature! If the user set the redirection on the PBX, the behavior would be the same. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 25, 2009 Report Share Posted June 25, 2009 1 is: INVITE Response 302 Moved Temporarily Well, that means that phone does not accept the call and requests the PBX to send it to another destination. However, the hunt group does not follow redirections. That is a very good and indended feature! If the user set the redirection on the PBX, the behavior would be the same. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted July 5, 2009 Author Report Share Posted July 5, 2009 issue was with customer had his call forwarding activated on the actuall phone thats where snom phones are rich, they share everything they do with the PBX, including DND and Call Forwarding Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 7, 2009 Report Share Posted July 7, 2009 issue was with customer had his call forwarding activated on the actuall phonethats where snom phones are rich, they share everything they do with the PBX, including DND and Call Forwarding Try to explain the customer that he has to use the star codes to use these features. IMHO still reasonable, in the glorious old PBX days it was the same. Quote Link to comment Share on other sites More sharing options...
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