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anyone else thing tracing a call flow is very click intensive?


mattlandis
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Hello,

 

Sometimes when designing or debugging call flow (goto this auto attending, then during xx time goto this hunt group, then blah blah)

I feel like i'm clicking all over just to check this flag/hunt groups/auto attendent.

 

Wouldn't it be really convenient to have a somewhat layout view of call flow (simple version of viso diagram) that hovering the mouse would show details of accounts and clicking would popup the edit window for that account?

 

Even a simpler version that would be helpful is if you could jump from an auto attendent say, to the service flag for it...(or even hover mouse to see details)

 

(i find myself writing down account numbers...which in this modern age seems really funny)

 

JUst some wild ideas from someone spending way to much time thinking about phones,

matt

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