Jump to content

Caller ID


JWoods
 Share

Recommended Posts

I have a client that has the cs410 and is running pbxNsip throughout their business, but for some reason, they can't get caller ID. After resetting the box, they get around 5% of the calls coming in to be on caller ID, but that is it... I don't even know where to start in trying to figure out why they don't get caller ID. Does anyone know of something I could troubleshoot? Thanks!

 

--Jeff

Link to comment
Share on other sites

If you sometimes get Caller-ID, then it is probably an analog problem. The CS410 FXO gateway is not very good when the signal is noisy or low. I remember there is some equipment out there that amplifies it so that the signal is clear, you might want to consider this.

Thanks for the tip. I will look into it, but the client bought the extended warranty on it, so we have had tech support in there all weekend trying to fix it, so if they tell me what they did, I will be sure to pass it along.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...