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Long DTMF Tones within Voicemail


ap_6200
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Is anyone else experiencing issues when checking voicemail from Polycom phones (or any other type of phone)

 

that when pressing "7" to delete - especially during the message that you know you want to delete - that it gives an extended BEEP - 1 to 2 seconds - as opposed to just simply hearing the "beep" and the next message or prompt.

 

It's annoying, and is starting to affect our customer base. It's reproducible with different lengths of voicemails.

 

I'd say 25 to 50 percent of the time i can get it to BEEEEP.

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